Big problem Checkout Woocommerce

  • mau5

    (@mau5)


    7 years ago

    Hi,

    The checkout page of my webshop does not work. Find out that it came because of your plugin and the following error: https://www.googletagmanager.com/gtm.js?id=ID turns a 404 page and that is why the ‘your order’ block turns grey and freezes. After turning off this plugin it works.

    Hope you can fix this with an update,

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Thomas Geiger

    (@duracelltomi)

    Hi,

    If the mentioned URL returns 404 that means that you haven’t setup any tags and triggers in your GTM container. I created an article to setup enhanced ecommerce tracking but this assumes that you have already created some basic tags:

    https://gtm4wp.com/how-to-articles/how-to-setup-enhanced-ecommerce-tracking/

    Publishing your first GTM setup on the GTM UI will cause this 404 to go away.

    Thread Starter mau5

    (@mau5)

    Hmm, I thought I set it already up with Adwords and tagmanager. Will follow these instructions.

    Thanks!

    • This reply was modified 7 years ago by mau5.
    rcojoe

    (@rcojoe)

    Hi. This just suddenly started to happen. I don’t see any 404 errors. I have been using your plugin for over a year without issue until the 18th when checkout gave me the spinner on the right side. I haven’t published a new tag manager version for over 4 months. With all tags paused, I still can’t checkout.

    Joe

    • This reply was modified 7 years ago by rcojoe.
    Plugin Author Thomas Geiger

    (@duracelltomi)

    Hi Joe,

    Could you disable the weather tracking function in my plugin settings if it is turned on?

    rcojoe

    (@rcojoe)

    That fixed it. Thank you!

    Joe

Viewing 5 replies - 1 through 5 (of 5 total)
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