• Resolved celineweyermann

    (@celineweyermann)


    Hi we have a big issue with the Numbers and arrows of th meta slider.
    the numbers and arrow are in the footer – not under the slider?!
    Here you can see screenshot of the problem:
    https://new.batimo.ch/wp-content/uploads/2019/05/issue_edge.png

    In other browsers like chrome and firefox we do not have this problem.
    In the edge if we enable the zooming of the site like 120% to 110% then it is shown correct – but if you load the page again, the problem still is visible.

    Thanks for fast support

    The page I need help with: [log in to see the link]

Viewing 5 replies - 16 through 20 (of 20 total)
  • Also, if you have any caching plugins, deactivate those for the time being.

    Thread Starter celineweyermann

    (@celineweyermann)

    @kbatdorf Unfortunately i tried to deactivate multiple plugins and tried my best but i do not find a solution – can you please contact me by direct message so i can provide you access to the wp-dashboard and to our ftp server?
    Thanks and best regards

    Hi @celineweyermann

    The next step would be to add it as an mu-plugin. It’s easy but you need to be able to access the files via FTP (or another means).

    1. Navigate to your wp-content directory within WordPress
    2. Create a folder called mu-plugins (it might already exist)
    3. Create a file called metaslider-edits.php
    4. Add the filter I gave you to this file after an opening <?php

    <?php
    add_filter('metaslider_flex_slider_parameters', function ($options) {
    	$options['start'] = isset($options['start']) ? $options['start'] : array();
    	$options['start'] = array_merge($options['start'], array("
    		window.jQuery(window).trigger('resize');	
    	"));
    	return $options;
    }, 1, 99);
    

    WordPress Documentation for mu-plugins

    Thread Starter celineweyermann

    (@celineweyermann)

    So i tried it over our ftp server (data manager from the hoster) and as well with wp-database plugin – See attached files it does not work.
    It even did not work – it also shows up the added code in the header of the whole site.
    cause this is inacceptable i needed to delete again your code. but see here the screenshots i made:

    https://new.batimo.ch/wp-content/uploads/2019/05/Tried_PHP_File.png
    and
    https://new.batimo.ch/wp-content/uploads/2019/05/Header_Batimo.png

    Please contact me by DM so i can give you access to wp dasboard and ftp!
    WE ARE NOW STRUGGLING SINCE OVER A WEEK AND I BOUGHT PREMIUM SUPPORT BUT I DO NOT GET ANY HELPFUL ADVICE ALL WE DID DID NOT SOLVE THE ISSUE!

    Hi @celineweyermann

    This is the free WP support forum in which they forbid us taking any sort of login access from user. Read more here.

    If you have purchased our commercial plugin, then we have a separate support forum for that product here.

    I will look for your message there.

    Meanwhile, PHP code in an mu-plugin file should not be printing out like that under any circumstance. It could be that some extra formatting is being added when you copy/paste something into the editor.

Viewing 5 replies - 16 through 20 (of 20 total)
  • The topic ‘Big Issue with Edge Browser on Windows!’ is closed to new replies.