• Resolved Gaga

    (@zskyla)


    Hi,
    I updated the woocommerce plugin to 3.3, and it’s telling me my theme “template files” from 3.2 are outdated so it needs to be updated, but the link you guys provide only show v3.2 version templates.

    For example:
    https://docs.woocommerce.com/document/template-structure/

    Since the update my woocommerce webhooks are not working properly so all of my API keys are failing, none of my products are syncing, and orders are not going through correctly. Everything is chaotic.

Viewing 15 replies - 1 through 15 (of 15 total)
  • Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    For the template files, I updated the documentation page. You can also find the latest ones here: https://github.com/woocommerce/woocommerce/tree/master/templates. This is something you’ll likely need to contact your theme authors about.

    For webhooks, there should have been a new database table created and the webhooks should be migrated to this new table.

    1) Have you run the database update yet, there should be a prompt for that after updating?

    2) Could you paste a copy of your system status report? You can find it at WooCommerce > Status.

    • This reply was modified 6 years, 10 months ago by Caleb Burks.
    Thread Starter Gaga

    (@zskyla)

    Hi, thank you for the speedy reply!

    1) Yes, I’ve run the database update

    2) Here is the system status:

    WordPress environment

    WC version:		3.3.0
    Log directory writable:		 /home1/iamgonegirl/public_html/wp-content/uploads/wc-logs/
    WP version:		4.9.2
    WP multisite:		–
    WP memory limit:		256 MB
    WP debug mode:		–
    WP cron:		
    Language:		en_US
    Server environment
    Server info:		Apache
    PHP version:		7.0.25
    PHP post max size:		64 MB
    PHP time limit:		0
    PHP max input vars:		1000
    cURL version:		7.19.7, NSS/3.27.1
    SUHOSIN installed:		–
    MySQL version:		 5.5.51 - We recommend a minimum MySQL version of 5.6. See: WordPress requirements
    Max upload size:		64 MB
    Default timezone is UTC:		
    fsockopen/cURL:		
    SoapClient:		
    DOMDocument:		
    GZip:		
    Multibyte string:		
    Remote post:		
    Remote get:		
    Database
    WC database version:		3.3.0
    Database prefix	 	wp_
    MaxMind GeoIP database:		 The MaxMind GeoIP Database does not exist - Geolocation will not function. You can download and install it manually from https://dev.maxmind.com/geoip/legacy/geolite/ to the path: /home1/iamgonegirl/public_html/wp-content/uploads/GeoIP.dat. Scroll down to "Downloads" and download the "Binary / gzip" file next to "GeoLite Country". Please remember to uncompress GeoIP.dat.gz and upload the GeoIP.dat file only.
    Total Database Size	 	110.48MB
    Database Data Size	 	101.45MB
    Database Index Size	 	9.03MB
    wp_woocommerce_sessions	 	Data: 2.39MB + Index: 0.13MB
    wp_woocommerce_api_keys	 	Data: 0.00MB + Index: 0.01MB
    wp_woocommerce_attribute_taxonomies	 	Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_downloadable_product_permissions	 	Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_order_items	 	Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_order_itemmeta	 	Data: 0.01MB + Index: 0.02MB
    wp_woocommerce_tax_rates	 	Data: 0.00MB + Index: 0.01MB
    wp_woocommerce_tax_rate_locations	 	Data: 0.00MB + Index: 0.01MB
    wp_woocommerce_shipping_zones	 	Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zone_locations	 	Data: 0.00MB + Index: 0.01MB
    wp_woocommerce_shipping_zone_methods	 	Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_payment_tokens	 	Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_payment_tokenmeta	 	Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_log	 	Data: 0.00MB + Index: 0.00MB
    wp_aws_index	 	Data: 0.67MB + Index: 0.00MB
    wp_cf_forms	 	Data: 0.17MB + Index: 0.00MB
    wp_cf_form_entries	 	Data: 0.00MB + Index: 0.01MB
    wp_cf_form_entry_meta	 	Data: 0.00MB + Index: 0.00MB
    wp_cf_form_entry_values	 	Data: 0.00MB + Index: 0.01MB
    wp_cf_pro_messages	 	Data: 0.00MB + Index: 0.00MB
    wp_cf_tracking	 	Data: 0.00MB + Index: 0.00MB
    wp_cf_tracking_meta	 	Data: 0.00MB + Index: 0.00MB
    wp_commentmeta	 	Data: 1.12MB + Index: 0.03MB
    wp_comments	 	Data: 0.01MB + Index: 0.01MB
    wp_cp_calculated_fields_form_discount_codes	 	Data: 0.00MB + Index: 0.00MB
    wp_cp_calculated_fields_form_posts	 	Data: 0.00MB + Index: 0.00MB
    wp_cp_calculated_fields_form_settings	 	Data: 0.01MB + Index: 0.00MB
    wp_duplicator_packages	 	Data: 0.00MB + Index: 0.00MB
    wp_edd_customermeta	 	Data: 0.00MB + Index: 0.00MB
    wp_edd_customers	 	Data: 0.00MB + Index: 0.00MB
    wp_hustle_modules	 	Data: 0.00MB + Index: 0.00MB
    wp_hustle_modules_meta	 	Data: 0.05MB + Index: 0.02MB
    wp_links	 	Data: 0.00MB + Index: 0.00MB
    wp_litespeed_optimizer	 	Data: 0.00MB + Index: 0.00MB
    wp_masterslider_options	 	Data: 0.00MB + Index: 0.00MB
    wp_masterslider_sliders	 	Data: 0.00MB + Index: 0.00MB
    wp_omega_index_status	 	Data: 30.90MB + Index: 0.29MB
    wp_optins	 	Data: 0.00MB + Index: 0.00MB
    wp_optin_meta	 	Data: 0.04MB + Index: 0.02MB
    wp_options	 	Data: 4.54MB + Index: 0.37MB
    wp_postmeta	 	Data: 39.80MB + Index: 4.89MB
    wp_posts	 	Data: 17.46MB + Index: 0.77MB
    wp_psninja_amdd	 	Data: 3.52MB + Index: 1.32MB
    wp_psninja_amdd_cache	 	Data: 0.00MB + Index: 0.00MB
    wp_psninja_urls	 	Data: 0.02MB + Index: 0.01MB
    wp_redirection_404	 	Data: 0.10MB + Index: 0.05MB
    wp_redirection_groups	 	Data: 0.00MB + Index: 0.00MB
    wp_redirection_items	 	Data: 0.00MB + Index: 0.01MB
    wp_redirection_logs	 	Data: 0.03MB + Index: 0.01MB
    wp_relevanssi	 	Data: 0.41MB + Index: 0.78MB
    wp_relevanssi_log	 	Data: 0.00MB + Index: 0.00MB
    wp_relevanssi_stopwords	 	Data: 0.01MB + Index: 0.01MB
    wp_smush_dir_images	 	Data: 0.00MB + Index: 0.00MB
    wp_snippets	 	Data: 0.00MB + Index: 0.00MB
    wp_termmeta	 	Data: 0.02MB + Index: 0.02MB
    wp_terms	 	Data: 0.02MB + Index: 0.04MB
    wp_term_relationships	 	Data: 0.04MB + Index: 0.09MB
    wp_term_taxonomy	 	Data: 0.02MB + Index: 0.02MB
    wp_usermeta	 	Data: 0.03MB + Index: 0.02MB
    wp_users	 	Data: 0.00MB + Index: 0.01MB
    wp_wc_download_log	 	Data: 0.00MB + Index: 0.00MB
    wp_wc_webhooks	 	Data: 0.00MB + Index: 0.00MB
    wp_yoast_seo_links	 	Data: 0.04MB + Index: 0.01MB
    wp_yoast_seo_meta	 	Data: 0.02MB + Index: 0.02MB
    Post Type Counts
    ae_global_templates	 	2
    amn_wpforms-lite	 	1
    attachment	 	2246
    captainform_post	 	1
    clients	 	6
    custom-css-js	 	39
    customize_changeset	 	7
    download	 	2
    edd_log	 	2
    edd_payment	 	1
    elementor_library	 	15
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    mc4wp-form	 	2
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    oembed_cache	 	1
    page	 	53
    post	 	10
    postman_sent_mail	 	6
    product	 	347
    product_variation	 	2587
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    revision	 	1346
    rx_aeolus	 	1
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    shop_coupon	 	2
    shop_order	 	3
    testimonials	 	5
    wcct_countdown	 	1
    wpcf7_contact_form	 	2
    wpe_product_carousel	 	1
    wpforms	 	4
    Security
    Secure connection (HTTPS):		
    Hide errors from visitors		
    Active plugins (76)
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    UberMenu 3 - The Ultimate WordPress Mega Menu	 	by Chris Mavricos, SevenSpark – 3.3
    Add Widget After Content	 	by Arelthia Phillips – 2.3
    Elementor Addon Elements	 	by WebTechStreet – 1.0
    AJAX Search for WooCommerce	 	by Damian Góra – 1.1.6 – Not tested with the active version of WooCommerce
    Akismet Anti-Spam	 	by Automattic – 4.0.2
    All-in-One WP Migration	 	by ServMask – 6.62
    Autoptimize	 	by Frank Goossens (futtta) – 2.3.2
    Better Search Replace	 	by Delicious Brains – 1.3.2
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    CaptainForm	 	by captainform – 2.2.6
    CloudFlare	 	by LittleBizzy – 1.0.3
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    Cloudflare	 	by John Wineman, Furkan Yilmaz, Junade Ali (Cloudflare Team) – 3.3.2
    Code Snippets	 	by Shea Bunge – 2.10.0
    Contact Form 7 - PayPal Add-on	 	by Scott Paterson – 1.4.3
    Contact Form 7	 	by Takayuki Miyoshi – 4.9.2
    Simple Custom CSS and JS	 	by Diana Burduja – 3.13 – Not tested with the active version of WooCommerce
    Decorator - WooCommerce Email Customizer	 	by RightPress – 1.0.3 – Not tested with the active version of WooCommerce
    Disable Author Pages	 	by LittleBizzy – 1.0.3
    Duplicator	 	by Snap Creek – 1.2.32
    Easy WP SMTP	 	by wpecommerce – 1.3.5
    Eazy XMLRPC Pingback Disable	 	by Rob Scott, LLC – 1.0.1
    Elementor Addons & Widgets	 	by ThemeIsle – 1.1.4
    Page Templater For Elementor	 	by ThemeIsle – 1.2.2
    Elementor	 	by Elementor.com – 1.9.3
    Embed Google AdWords Codes on WooCommerce	 	by StoreYa – 1.3 – Not tested with the active version of WooCommerce
    Force HTTPS	 	by LittleBizzy – 1.0.5
    Force Strong Hashing	 	by LittleBizzy – 1.0.4
    Google Analytics	 	by LittleBizzy – 1.0.5
    Google Analytics Dashboard for WP (GADWP)	 	by Alin Marcu – 5.1.2.5
    Gumroad	 	by Gumroad – 1.1.9
    Hypermarket Plus	 	by MyPreview LLC, Mahdi Yazdani – 1.9.5 – Not tested with the active version of WooCommerce
    Jetpack by WordPress.com	 	by Automattic – 5.7.1
    Multiple Themes	 	by David Gewirtz – 7.1.1
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    Master Slider	 	by averta – 3.4.1
    POWr Order Form	 	by POWr.io – 1.6.3
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    Redirection	 	by John Godley – 3.1.1
    Regenerate Thumbnails	 	by Alex Mills (Viper007Bond) – 3.0.2
    Relevanssi	 	by Mikko Saari – 4.0.4
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    Shortcode Widget	 	by Gagan Deep Singh – 1.5.1
    Smart WooCommerce Search	 	by Stanislav S - YummyWP – 1.4.3 – Not tested with the active version of WooCommerce
    SiteOrigin Widgets Bundle	 	by SiteOrigin – 1.11.3
    SSL Insecure Content Fixer	 	by WebAware – 2.5.0
    Compress JPEG & PNG images	 	by TinyPNG – 2.2.6
    Under Construction	 	by Web factory Ltd – 2.80
    UpdraftPlus - Backup/Restore	 	by UpdraftPlus.Com, DavidAnderson – 1.14.3
    WC Password Strength Settings	 	by Daniel Santoro – 2.0.1 – Not tested with the active version of WooCommerce
    WC Speed Drain Repair	 	by WP Fix It – 1.2 – Not tested with the active version of WooCommerce
    Widgets for SiteOrigin	 	by wpinked – 1.3.6
    Google Analytics by WebKinder	 	by WebKinder – 1.6.2
    Edit WooCommerce Templates	 	by ioannup – 1.0.2.2 – Not tested with the active version of WooCommerce
    Woo Floating Cart Lite	 	by XplodedThemes – 1.0.8 – Not tested with the active version of WooCommerce
    Woo Product Images Slider	 	by DesirePress – 1.3.0 – Not tested with the active version of WooCommerce
    WooCommerce SEO Addon	 	by premmerce – 1.1.4 – Not tested with the active version of WooCommerce
    WooCommerce Conversion Tracking	 	by Tareq Hasan – 1.2.5 – Not tested with the active version of WooCommerce
    WooCommerce Services	 	by Automattic – 1.11.0
    WooCommerce	 	by Automattic – 3.3.0
    WordPress Importer	 	by wordpressdotorg – 0.6.3
    Yoast SEO	 	by Team Yoast – 6.2
    WP Add Custom CSS	 	by Daniele De Santis – 1.0.1
    PayPal Buy Now Button	 	by Scott Paterson – 1.7.2
    WP Facebook Pixel	 	by Night Shift Apps – 4.5
    WP Force SSL	 	by Kostas Vrouvas – 1.3
    WP Rollback	 	by WordImpress – 1.5
    WP Smush	 	by WPMU DEV – 2.7.6
    WP Social Widget	 	by ashokmhrj – 2.1.2
    WP Super Cache	 	by Automattic – 1.5.9
    WPForms Lite	 	by WPForms – 1.4.3
    Settings
    API enabled:		
    Force SSL:		
    Currency		USD ($)
    Currency position		left
    Thousand separator		,
    Decimal separator		.
    Number of decimals		2
    Taxonomies: Product types		external (external), grouped (grouped), simple (simple), variable (variable)
    Taxonomies: Product visibility		exclude-from-catalog (exclude-from-catalog), exclude-from-search (exclude-from-search), featured (featured), outofstock (outofstock), rated-1 (rated-1), rated-2 (rated-2), rated-3 (rated-3), rated-4 (rated-4), rated-5 (rated-5)
    WC pages
    Shop base:		#977 - /shop/
    Cart:		#978 - /cart/
    Checkout:		#979 - /checkout/
    My account:		#980 - /my-account/
    Terms and conditions:		#7397 - /terms-of-service/
    Theme
    Name:		Hypermarket
    Version:		1.4.4
    Author URL:		https://www.mypreview.one
    Child theme:		 – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce support:		
    Templates
    Overrides	 	hypermarket/woocommerce/archive-product.php version 2.0.0 is out of date. The core version is 3.3.0, 
    hypermarket/woocommerce/cart/cart-empty.php, 
    hypermarket/woocommerce/cart/cart.php version 3.1.0 is out of date. The core version is 3.3.0, 
    hypermarket/woocommerce/cart/cross-sells.php, 
    hypermarket/woocommerce/cart/mini-cart.php version 3.2.0 is out of date. The core version is 3.3.0, 
    hypermarket/woocommerce/cart/proceed-to-checkout-button.php, 
    hypermarket/woocommerce/cart/shipping-calculator.php, 
    hypermarket/woocommerce/checkout/form-checkout.php, 
    hypermarket/woocommerce/checkout/form-coupon.php version 2.2 is out of date. The core version is 3.3.0, 
    hypermarket/woocommerce/checkout/form-login.php, 
    hypermarket/woocommerce/content-product.php, 
    hypermarket/woocommerce/content-product_cat.php, 
    hypermarket/woocommerce/content-single-product.php, 
    hypermarket/woocommerce/global/form-login.php version 2.1.0 is out of date. The core version is 3.3.0, 
    hypermarket/woocommerce/global/quantity-input.php version 3.2.0 is out of date. The core version is 3.3.0, 
    hypermarket/woocommerce/global/wrapper-end.php version 1.6.4 is out of date. The core version is 3.3.0, 
    hypermarket/woocommerce/global/wrapper-start.php version 1.6.4 is out of date. The core version is 3.3.0, 
    hypermarket/woocommerce/loop/add-to-cart.php version 3.0.0 is out of date. The core version is 3.3.0, 
    hypermarket/woocommerce/loop/loop-end.php, 
    hypermarket/woocommerce/loop/loop-start.php version 2.0.0 is out of date. The core version is 3.3.0, 
    hypermarket/woocommerce/loop/orderby.php version 2.2.0 is out of date. The core version is 3.3.0, 
    hypermarket/woocommerce/loop/result-count.php version 3.0.0 is out of date. The core version is 3.3.0, 
    hypermarket/woocommerce/myaccount/form-edit-account.php version 2.6.0 is out of date. The core version is 3.3.0, 
    hypermarket/woocommerce/myaccount/form-edit-address.php version 3.0.9 is out of date. The core version is 3.3.0, 
    hypermarket/woocommerce/myaccount/form-login.php version 3.2.0 is out of date. The core version is 3.3.0, 
    hypermarket/woocommerce/myaccount/form-lost-password.php version 3.0.0 is out of date. The core version is 3.3.0, 
    hypermarket/woocommerce/single-product/add-to-cart/variable.php, 
    hypermarket/woocommerce/single-product/related.php, 
    hypermarket/woocommerce/single-product/review.php, 
    hypermarket/woocommerce/single-product/up-sells.php
    Outdated templates:	 	Learn how to update
    Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    Okay, I see this wp_wc_webhooks Data: 0.00MB + Index: 0.00MB. No data in your webhooks table. And there is no shop_webhook count for the post type anymore.

    Could you go to WooCommerce > Status > logs, and send the db update logs here? Wrapping it in code tags would be good.

    Thread Starter Gaga

    (@zskyla)

    Okay, here it is below:

    2017-10-16T11:50:09+00:00 INFO Queuing 3.0.0 - wc_update_300_webhooks
    2017-10-16T11:50:09+00:00 INFO Queuing 3.0.0 - wc_update_300_grouped_products
    2017-10-16T11:50:09+00:00 INFO Queuing 3.0.0 - wc_update_300_settings
    2017-10-16T11:50:09+00:00 INFO Queuing 3.0.0 - wc_update_300_product_visibility
    2017-10-16T11:50:09+00:00 INFO Queuing 3.0.0 - wc_update_300_db_version
    2017-10-16T11:50:09+00:00 INFO Queuing 3.1.0 - wc_update_310_downloadable_products
    2017-10-16T11:50:09+00:00 INFO Queuing 3.1.0 - wc_update_310_old_comments
    2017-10-16T11:50:09+00:00 INFO Queuing 3.1.0 - wc_update_310_db_version
    2017-10-16T11:50:09+00:00 INFO Queuing 3.1.2 - wc_update_312_shop_manager_capabilities
    2017-10-16T11:50:09+00:00 INFO Queuing 3.1.2 - wc_update_312_db_version
    2017-10-16T11:50:09+00:00 INFO Queuing 3.2.0 - wc_update_320_mexican_states
    2017-10-16T11:50:09+00:00 INFO Queuing 3.2.0 - wc_update_320_db_version
    2017-10-16T11:50:12+00:00 INFO Running wc_update_300_webhooks callback
    2017-10-16T11:50:12+00:00 INFO Finished wc_update_300_webhooks callback
    2017-10-16T11:50:12+00:00 INFO Running wc_update_300_grouped_products callback
    2017-10-16T11:50:12+00:00 INFO Finished wc_update_300_grouped_products callback
    2017-10-16T11:50:12+00:00 INFO Running wc_update_300_settings callback
    2017-10-16T11:50:12+00:00 INFO Finished wc_update_300_settings callback
    2017-10-16T11:50:12+00:00 INFO Running wc_update_300_product_visibility callback
    2017-10-16T11:50:12+00:00 INFO Finished wc_update_300_product_visibility callback
    2017-10-16T11:50:12+00:00 INFO Running wc_update_300_db_version callback
    2017-10-16T11:50:12+00:00 INFO Finished wc_update_300_db_version callback
    2017-10-16T11:50:12+00:00 INFO Running wc_update_310_downloadable_products callback
    2017-10-16T11:50:12+00:00 INFO Finished wc_update_310_downloadable_products callback
    2017-10-16T11:50:12+00:00 INFO Running wc_update_310_old_comments callback
    2017-10-16T11:50:12+00:00 INFO Finished wc_update_310_old_comments callback
    2017-10-16T11:50:12+00:00 INFO Running wc_update_310_db_version callback
    2017-10-16T11:50:12+00:00 INFO Finished wc_update_310_db_version callback
    2017-10-16T11:50:12+00:00 INFO Running wc_update_312_shop_manager_capabilities callback
    2017-10-16T11:50:12+00:00 INFO Finished wc_update_312_shop_manager_capabilities callback
    2017-10-16T11:50:12+00:00 INFO Running wc_update_312_db_version callback
    2017-10-16T11:50:12+00:00 INFO Finished wc_update_312_db_version callback
    2017-10-16T11:50:12+00:00 INFO Running wc_update_320_mexican_states callback
    2017-10-16T11:50:12+00:00 INFO Finished wc_update_320_mexican_states callback
    2017-10-16T11:50:12+00:00 INFO Running wc_update_320_db_version callback
    2017-10-16T11:50:12+00:00 INFO Finished wc_update_320_db_version callback
    2017-10-16T11:50:12+00:00 INFO Data update complete
    2018-01-30T19:23:23+00:00 INFO Queuing 3.3.0 - wc_update_330_image_options
    2018-01-30T19:23:23+00:00 INFO Queuing 3.3.0 - wc_update_330_webhooks
    2018-01-30T19:23:23+00:00 INFO Queuing 3.3.0 - wc_update_330_product_stock_status
    2018-01-30T19:23:23+00:00 INFO Queuing 3.3.0 - wc_update_330_set_default_product_cat
    2018-01-30T19:23:23+00:00 INFO Queuing 3.3.0 - wc_update_330_clear_transients
    2018-01-30T19:23:23+00:00 INFO Queuing 3.3.0 - wc_update_330_set_paypal_sandbox_credentials
    2018-01-30T19:23:23+00:00 INFO Queuing 3.3.0 - wc_update_330_db_version
    2018-01-30T19:23:26+00:00 INFO Running wc_update_330_image_options callback
    2018-01-30T19:23:26+00:00 INFO Finished wc_update_330_image_options callback
    2018-01-30T19:23:26+00:00 INFO Running wc_update_330_webhooks callback
    2018-01-30T19:23:30+00:00 INFO Finished wc_update_330_webhooks callback
    2018-01-30T19:23:30+00:00 INFO Running wc_update_330_product_stock_status callback
    2018-01-30T19:23:30+00:00 INFO Finished wc_update_330_product_stock_status callback
    2018-01-30T19:23:30+00:00 INFO Running wc_update_330_set_default_product_cat callback
    2018-01-30T19:23:30+00:00 INFO Finished wc_update_330_set_default_product_cat callback
    2018-01-30T19:23:30+00:00 INFO Running wc_update_330_clear_transients callback
    2018-01-30T19:23:30+00:00 INFO Finished wc_update_330_clear_transients callback
    2018-01-30T19:23:30+00:00 INFO Running wc_update_330_set_paypal_sandbox_credentials callback
    2018-01-30T19:23:30+00:00 INFO Finished wc_update_330_set_paypal_sandbox_credentials callback
    2018-01-30T19:23:30+00:00 INFO Running wc_update_330_db_version callback
    2018-01-30T19:23:30+00:00 INFO Finished wc_update_330_db_version callback
    2018-01-30T19:23:30+00:00 INFO Data update complete
    Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    Thanks.

    How many webhooks did you have, and what were all of the kinds (Topics)?

    And then what version of WooCommerce were you on before updating to 3.3?

    Thread Starter Gaga

    (@zskyla)

    hi, thank you for your help so far:

    The version before upgrading to 3.3 was 3.2. The webhooks worked properly before the update. The webhook api’s are based on a third party plugin (printful) that synchronizes the products to the woocommerce store. These were the event webhooks:

    package_shipped
    
    order_failed
    
    order_canceled 
    
    product_synced
    
    stock_updated
    Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    That plugin auto-created the webhooks for you, right?

    So if you were to re-activate or re-install printful, would they be created again?

    Thread Starter Gaga

    (@zskyla)

    I’ll try it right now. Yes, they were auto created

    Thread Starter Gaga

    (@zskyla)

    I tried, but it’s still the same.

    Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    So here, you’re going to see that the Prinful webhooks aren’t created – is there anything else suspicious? – https://example.com/wp-admin/admin.php?page=printful-dashboard&tab=status

    For at least that status page, the plugin is querying the shop_webhook post type, which is no longer used. I’m not seeing how/when the webhooks are created though in the plugin.

    Could be helpful if you were able to reach out to Printful to see how the webhooks are created in the first place. If there is some sort of “sync” that happens, I can see a possible problem now that they aren’t a CPT.

    More info here if they need it: https://woocommerce.wordpress.com/2017/12/08/wc-3-3-new-webhooks-crud/

    Thread Starter Gaga

    (@zskyla)

    Yes, it does involve a type of “sync”. Thank you for your help. I contacted them, and am waiting for their response.

    Thank you again.

    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Thanks for letting us know – I look forward to hearing what you learn from Printful!

    Thread Starter Gaga

    (@zskyla)

    Thank you guys for your help. Printful has addressed the 3.3 woocommerce issue with their developers, and made their plugin compatible with 3.3 core.

    Thank you all for your help!

    Thread Starter Gaga

    (@zskyla)

    Everything works now. My theme developer is going to release an update for compatibility with 3.3 soon.

    Thank you!

    This may be in the wrong thread but this is a similar same error i have, I have updated to 3.4 and i have recreated my webhooks. If i make a change to trigger the webhook it does nothing but if i go and recreate the webhook the url validation fires and the outside system can see that validation. So it does not fire on the order_update event. I have tried on order creation and even on subscription update, but not fired once. So I’m not sure if it is something blocking it or something that I’m doing wrong. Any help or guidance would be greatly appreciated. I must just add It does not create any logs for the actions even if i put the site into debug mode as documented

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