Big drop in feed items

  • Resolved ianttt

    (@ianttt)


    3 years, 4 months ago

    Hi

    I updated to latest version yesterday and it seemed fine.

    However I have just noticed there has been a considerable drop in the number of items now in the feed (more than 300) less than there was before I updated.

    I have not changed anything else my end, any ideas why this might be?

    Many thanks
    Ian

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter ianttt

    (@ianttt)

    Just to add

    I do see that I have just over 300 out of stock items, so does the latest version take out ‘out of stock’ items maybe?

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hi @ianttt,

    The recent update would remove private/hidden products and their variations from sync. Is it possible you have 300 products/variations that are hidden/invisible?

    You can find the plugin version history here.

    Thread Starter ianttt

    (@ianttt)

    Hi @simplysaru

    I am not sure what you mean by hidden/invisible.

    Why would there be any hidden or invisible? If you are referring to the option I did already have some products set to ‘Don’t sync and show’ but I still had 3900 items at that time showing in Google Merchant, now I have 3600.

    Many thanks
    Ian

    Plugin Support stephjacq a11n

    (@stephjacq)

    Automattic Happiness Engineer

    Hi @ianttt,

    Apologies for the confusion.

    I do see that I have just over 300 out of stock items, so does the latest version take out ‘out of stock’ items maybe?

    Yes that’s correct, out of stock items will not be synced, as they are not available for purchase.

    Once they are back in stock they should show up in Google again.

    Thread Starter ianttt

    (@ianttt)

    Hi @stephjacq

    That’s great, that makes sense then as I done a stock status update and the count went up by 10 so presumably 10 products became in stock.

    Thanks for the responses, it’s a very easy to use/set up plugin

    Kind regards
    Ian

Viewing 5 replies - 1 through 5 (of 5 total)
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