Big Buy is the worst ever..

  • I bought 4 webshops with the hope that integration with Shopify would be easy and that I would get support and help..

    It has now been over 9 months and BigBuy’s support is the absolute worst I have ever dealt with and they have refused to help and instead send some stupid training video that must have been for the previous version of what it looked like on BigBuy’s platform because it has absolutely not been of any help as none of the information is correct!!!

    It is not only shameful, but I feel robbed as I have paid a lot of money for several webshops without being able to get started, and when I have asked for a refund on the last three occasions, they have completely refused to answer me!!!

    • This topic was modified 1 month, 3 weeks ago by alx888.
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  • Plugin Author BigBuy

    (@devsmip)

    Dear Alex

    We are sorry to read your words.
    Please be assured that we always do our best to help with any queries our members may have.

    Our Customer Success team has provided you with some options to continue collaborating with us and managing your case. Please respond to our email attempts to contact you so that we can find a solution and reach an understanding.

    If you have any further questions, please do not hesitate to contact us.

    Best regards,
    The BigBuy Team

Viewing 1 replies (of 1 total)
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