“Bidders Name / Bid / Time” not showing bids

  • Resolved robtomorrow

    (@robtomorrow)


    4 years ago

    The Dashboard Auction page is showing a list of products and current bid price but there isn’t any information as to bidders name, bid or time.

    It seems like the same problem as this topic HERE

    I looked at the Woocommerce status and everything seems fine, we are using the latest version of PHP. The only thing that stood out was that it is saying the plugin hasn’t been tested up to the current version of Woocommerce.

    I tried deleting the plugin and reinstalling it but it didn’t fix the problem.

    Please advise.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter robtomorrow

    (@robtomorrow)

    I looked at the code in the plugin and the database table that the “Bidders Name / Bid / Time” seems to be pulling from “wp_woo_ua_auction_log” is empty. If there are bids that doesn’t seem right.

    payalrajyaguru

    (@payalrajyaguru)

    Hello,

    In database wp_woo_ua_auction_log table is empty because you have reinstalled the auction plugin. That’s why ‘wp_woo_ua_auction_log’ table is recreate. Did you check with place bid after re-installing the plugin? After re-installing plugin place bid on auction product and check “Bidders Name / Bid / Time” tab in auctions menu. If “Bidders Name / Bid / Time” tab doesn’t display data, please share System status report and live auction product detail page url. You can get system status report from WP Admin > WooCommerce > Status.

    Thank You

    Thread Starter robtomorrow

    (@robtomorrow)

    Thank you payalrajyaguru. I hadn’t tried to place a bid after re-installing. It seems to be working now. Unfortunately those who placed bids before re-installing are not showing and it is a little frustrating that we had to re-install to get it to work. We didn’t make any changes between the initial install and the re-install.

    Plugin Author Nitesh

    (@nitesh_singh)

    We are glad that it is working now. If there are any additional questions then do let us know and we will followup for it.

    Regards,
    Nitesh

Viewing 4 replies - 1 through 4 (of 4 total)
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