bges no longer sending group Welcome emails

  • Hi. We are using BGES with Buddyboss Groups and LearnDash. We have Welcome Emails set up on our group so when a user is joined to a group, they should be sent the welcome email.

    This was working but has stopped recently – hard to pinpoint when.

    If a user is invited to the group and they accept, then the Welcome email is sent out as expected.

    We have LD group / BB group sync enabled so when a user joins a course, they are automatically joined to both the BB and LD Group. But now, If the user is added to the group automatically when joining a course, they no longer receive the Welcome email.

    I have enabled BGES debug (bpges-debug.log) and see no errors in the log file. I have checked the bpges_queued_items table and no items are queued. I see many ‘admin-ajax.php?action=wp_bpges_send_queue‘ requests in the access log but not sure how to id the ones I should be looking for.

    It is of course possible that it is a change in LD or BB that has caused the welcome emails not to be sent, but if there is anything within BGES that can help me id this it would be really appreciated. What hook is used to trigger the welcome emails?

    Any pointers greatly appreciated. -C

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter colinfroggatt

    (@colinfroggatt)

    Hi. Further testing shows using vanilla BB theme and disabling all other plugins makes no difference.

    I added some debug statements in to the code and can confirm that the function ass_send_welcome_email(…) is called when a user accepts an invite and so gets the welcome email. However, when the user is automatically joined to a group via LD/BB process the function is not called.

    Thread Starter colinfroggatt

    (@colinfroggatt)

    More investigation shows that the bp hook groups_join_group(...) is not being called when the user is added to a group via the LD/BB group sync so I think this is a BuddyBoss problem in their group sync code.

    It is called when a user is added to a group directly or by invite/accept actions.

    Is this hook a trigger for bges?

Viewing 2 replies - 1 through 2 (of 2 total)
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