Beware onerous money-back promise

  • I’m sure I’ll be labelled as unreasonable in this review by CMinds.

    All it is is a warning to potential users that they have no intention of honouring their money-back promise. Read their T&Cs VERY carefully.

    CMinds goes to all lengths to prevent you from being refunded for a product that does not live up to my expectations.

    Their attempt at ‘support’ is pitiful, and dismissive.

    You’ve been warned.

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  • Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    Hello jboriginal.

    We are sorry you had a poor experience with us. Can you help us understand what happened?

    It’s important to note that we can’t grant refunds based on imprecise expectations. We have extensive information on our products spread across product pages, presentation videos, documentation and, in many cases, live demos. Furthermore, we provide live chat for any pre-sales inquiries.

    So visitors that are interested in our plugins and extensions have many ways to understand our portfolio.

    We strive to make the Terms and Conditions clear (and the above information is stated there), but will be happy to improve its presentation if our customers find it confusing.

Viewing 1 replies (of 1 total)
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