Betterdocs v.2.5.1 breaks buddyboss user dashboard grid “my courses” link

Hello @melanyh

Extremely sorry for the delayed response please accept my apologies.

We have created a fix regarding the recent issues. Please kindly update BetterDocs from the below link

BetterDocs Dev:?https://d.pr/f/PHak27

After that please rest the permalink To rest the Permalink please check this video :?https://d.pr/v/lGOjg5
And please check the BetterDocs custom category slug and the custom tag slug from WordPress Dashboard -> BetterDocs -> Settings -> General and make sure it’s not only category and tag. For reference please check this screencast –?https://d.pr/v/kanMeB And please make sure to save the settings

After doing this please check the issue again.
Again we apologize for the inconvenience

Let me know how it goes

Thanks

hi Pial – thank you, this solved the courses list problem! I’ve run into another issue though. I’ve set a page called “Help” as the docs page, and inserted a Betterdocs shortcode on the page. The page is created with Elementor pagebuilder. Now when I go to view the page, there’s a 404 page not found error on the test site. And I can only edit the page in Elementor in safe mode, even when I delete the Betterdocs shortcode.

Here’s the test Help page with the updated betterdocs plugin: https://www.test.myspiritualtransformation.com/help/

And here’s the live site using betterdocs v.2.3.7: https://www.myspiritualtransformation.com/help/

Any ideas? Thanks for your help.

Hi @melanyh

I hope you’re doing great. We’ve just released a new version of the plugin, it’s now version 2.5.3. In this update, we’ve fixed the problem. Could you please update the plugin and share your feedback with us?

We’re looking forward to hearing from you.
Have a wonderful day!

Thanks, this seems to have worked. I also did an update of the buddyboss theme on the test site and suddenly the blog sidebar appeared on the help page and I couldn’t delete from theme options! However, I’ve hidden it using some CSS, so I think we’re all good now.

I’m going to see how it goes for the next couple of days and then go live if there are no further issues. I’ll keep this thread open until then.

Thanks so much for your quick replies and help – much appreciated.

Hi @melanyh

I’m delighted to hear that it worked for you! It’s great that you were able to handle the sidebar issue with CSS.

Feel free to keep this thread open for any future assistance or questions you might have. We’re here to support you, and your positive feedback is much appreciated.

Don’t hesitate to reach out if you need anything else.
Have a wonderful day!

Hi @melanyh

Greetings. Thanks for letting us know the update. Glad to hear that you’re all good now. Feel free to reach us anytime if you will face any further issue.

And yeah, I’m also keeping this thread open for your testing period, no worries.

Have a nice day!

Hi @melanyh

I hope you’re doing well. Can you please confirm whether the current version of our plugin is working flawlessly for you? Your feedback is valuable to us.

I’m looking forward to your response.
Have a great day!

Hi @melanyh

I hope this message finds you well. I wanted to follow up on a previous support request that you submitted. I understand that the thread was marked as resolved due to a lack of activity, but I wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.

Before opening a new request, however, I kindly request that you take a moment to read through this post. It may contain the answers to your questions or provide you with a solution to your issue. If you still require assistance after reading this post, please do not hesitate to reopen the thread or submit a new request.

Thank you for your attention to this matter. I look forward to hearing from you soon.

Have a nice day.