• Resolved jameskmp

    (@jameskmp)


    When I try to betpress light vision that’s time I saw an error message. Opps, page not found. Others plugin is ok but problem is betpress light version.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author web-able

    (@web-able)

    Unfortunately, that error is too generic and I can’t magically tell you what’s the problem. Most probably it’s something with your server’s configuration. Ask your hosting provider for the error log and attach these to this topic so I can take a look on them. Also, let me know the exact time (don’t forget your timezone) you have tried to install it so I can look only for the errors happened just then.

    Thread Starter jameskmp

    (@jameskmp)

    I trying to install it many time. Now 22: 26 DMT time. I don’t understand it when I install other plugin that’s time it’s ok. I can install other plugin without any trouble…. If hosting problem then how other plugin work ? When I trty to install betpress then that’s time only menu add my menubar nothing else and I see an error page. I chek it using many theme.

    https://ibb.co/fEjiLS

    https://ibb.co/kSEuS7

    Plugin Author web-able

    (@web-able)

    I understood your problem, man. There is no need to repeat the same thing over and over again. Ask your hosting provider for the error logs so I can take a look on them and I will let you know what’s the problem.

    Different plugins requires different things, that’s why most of your other plugins/themes etc will work while BetPress won’t. Just BetPress requires something that other plugins does not, and your hosting provider is not supporting this, or is limiting it on purpose. I will know what exactly is the problem when you provide me the error logs.

    I have a blind guess tho – it’s reading an external XML file which is quite big thus requires more memory. And most probably your memory_limit is set to something low. But that’s only a blind guess, there are dozens of other reasons this to happen.

Viewing 3 replies - 1 through 3 (of 3 total)
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