• Resolved kristinubute

    (@kristinubute)


    Hi

    I’ve got a client who is using Wordfence. AND I have backed up the site and putting it on my test server to do some updates etc.

    I still have Wordfence activated within the backup. I use backupbuddy to restore websites.

    My question is as I’m trying to restore now, it won’t let me due to the Wordfence being activated I’m assuming as all I’m getting is a white screen.

    Therefore I renamed the Wordfence plugin AND the php.ini and .waf file so I could continue restoring the site and then hopefully reactivate it once I have it all working.

    What is the best strategy here for moving a client site onto another server and as I have backups done regularly which includes Wordfence activated obviously.

    Thanks

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  • Plugin Support wfpeter

    (@wfpeter)

    Hi @kristinubute, thanks for your question.

    When migrating Wordfence from one host to another, to avoid the?auto_prepend_file?pointing to the path of wordfence-waf.php on your old host, causing 500 errors (and blank white screens when errors aren’t set to display), we recommend removing the firewall’s Extended Protection in our documentation:?https://www.wordfence.com/help/advanced/remove-or-reset/#migrate-with-wordfence

    If you haven’t removed Extended Protection before the migration like in this case, it can usually be easily solved by manually removing that line from your .htaccess or .user.ini on the new host and reoptimizing using the wizard inside the plugin.

    Thanks,
    Peter.

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