• Resolved rmt3030

    (@rmt3030)


    Was working well with a site but the latest woo commerce version the plugin no longer functions properly and displays only the regular price and not the lowest price available.

    Any plans to update the plugin compatibility anytime soon? Had to pause a campaign ??

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author Fernando Tellado

    (@fernandot)

    Hi, I’ve just tested again with the latest WooCommerce versions and it works fine. You can see it here: https://aulawp.com/woo/producto/v-neck-t-shirt/

    Please deactivate other plugins in order to see which is causing the bug

    Thread Starter rmt3030

    (@rmt3030)

    Hi Fernando, thanks for the reply. I’ve gone through all plugins one by one and deactivated them to see if something was causing the issue but no luck. The actual lowest price for the product is not displayed.

    Any other suggestions or options I can try?

    Plugin Author Fernando Tellado

    (@fernandot)

    You could try deactivating the theme and activating a default theme in order to check if is the theme that is causing the issue.

    Thread Starter rmt3030

    (@rmt3030)

    Hey Fernando,

    Just tried deactivating theme and using standard Twenty nineteen theme and still no luck.

    Do you offer any paid trouble shooting services? At this stage I’m a bit desperate haha.

    Plugin Author Fernando Tellado

    (@fernandot)

    It’s really weird that don’t work, Please share your web URL to see if there is something wrong with any custom code or plugin

    Thread Starter rmt3030

    (@rmt3030)

    https://gbluniformspecialists.com.au/product-category/healthwear/benchmark-health/functional-stretch-scrubs/

    This is a direct link to one of the sites shop pages. As an example the first 3 products should be displaying a price of 25.90 and NOT 33.90.

    Happy to provide you with temporary access to the site if needed.

    Thread Starter rmt3030

    (@rmt3030)

    Hi Fernande, just wanted to see if you where able to spot anything on your end?

    Plugin Author Fernando Tellado

    (@fernandot)

    Sorry, yesterday I was really busy. I’ll see your page this afternoon ??

    I am facing two issues related to variable products.

    1. Option related price does not appear near the Add to cart button
    2. Whatever the option is selected, always only the 1st option related price will be in the cart.

    Plugin Author Fernando Tellado

    (@fernandot)

    Hi @aands

    Allways is better to open another forum thread because this one was marked as resolved and it is not true for you.

    Please open a new thread with the site affected with the issues and I’ll check it ??

    Thread Starter rmt3030

    (@rmt3030)

    Why was this marked resolved? I’ve been waiting on your feedback after giving the link to our site which is unfortunately still not displaying the lowest pricing ??

    Thread Starter rmt3030

    (@rmt3030)

    Hi @fernandot

    Just checking as I have not heard anything form you since last week (as well as the subject being marked resolved although the problem still persists).

    I understand time is money and as I have stated before happy to discuss further troubleshooting and compensate you for your time. We just need to resolve the issue and have not been able to do so on our end and was hoping the plugin developer could assist.

    Look forward to hearing back from you.

    Kind Regards

    Plugin Author Fernando Tellado

    (@fernandot)

    Hi @rmt3030

    My first advice is to deactivate all other plugins and test if this plugin works. The most common cause of issues is due to incompatibilities between plugins. Did you try this?

    Please let me know if it works after the test with any other plugin (except WooCommerce) disabled.

    Thread Starter rmt3030

    (@rmt3030)

    Hi @fernandot

    I have indeed disabled all plugins and tested to no avail. I have also tested with standard 2019 and 2020 theme.

    Not sure where to go from here to be honest. I’ve also gone as far as adding some custom php to try and get the lowest price to display but this failed also.

    Everything worked properly before updating to the latest woocommerce and wp core builds. since updating the price jsut displays the base price and not the lowest price set for bulk orders. I sent through a message to your website as well to see if I could get your assistance and provide appropriate compensation for you time.

    Looking forward to hearing back soon.

    Plugin Author Fernando Tellado

    (@fernandot)

    Thank you but I don’t charge for services related to my free plugins, I offer them as is, giving reasonable support from the distance.

    Since your topic, I’ve been testing the plugin with a lot of themes, plugins combination and it works seamlessly in every case, so it must be an issue with any component in your web: custom code, plugin, theme. There aren’t any other variables involved in this type of thing. There’s no magic inside.

    If you cannot deactivate everything in your production site (I understand it) you can make an exact copy with cPanel or a plugin like Duplicator and make the full test there in order to detect what plugin is causing the interference.

    This (my) plugin makes use of standard WooCommerce functions and doesn’t make anything strange. The only cases where I’ve seen issues ALWAYS were due to plugin conflicts.

Viewing 15 replies - 1 through 15 (of 15 total)
  • The topic ‘Best Price not displaying in latest wooocommerce build 4.5.2’ is closed to new replies.