Best-In-Class ID Verification for WP Communities

After a lot of research, I found that when themes and plugins build a “verified user” feature, the solution is never quite right — Token of Trust is the exception.

After trying Ultimate Member’s Verified User Extension and RentalsClub for the WP Rentals theme, I realized how cumbersome verification processes could be for both admins and users of a site. While all the options I explored had a nice visual interface for communicating the verified status of my users, they didn’t handle the verification process for evaluating new user accounts in a smooth, automated, and safe way. Some of the approaches I found even enabled users to upload their identification documents to WordPress, but I never felt comfortable storing sensitive personal data on our WordPress site — it introduced more liability than I wanted to deal with. And even if we had access to those identity documents, I thought “how will I ever have the time to accurately review the authenticity of every document?” I realized that this wasn’t an easy problem to solve and that it was going to require a lot of custom development to build the right solution.

Fortunately, I learned about Token of Trust’s platform for handling all of the concerns I had been running into. Their platform does both the deep automated analysis of user identities while also offering visual interface for communicating the verification status of every user. Best of all, they have a WP Plugin that saved our developers months of integration effort. We’ve been using the Token of Trust platform and their plugin for over a year on our vacation rental booking website and I’ve been impressed with the constant flow of improvements. I thought it was great to begin with and it just keeps getting better!