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  • Hey Green IT Solution Ltd,

    The issue you describe sounds like a simple plugin setting adjustment that will need to be made. Please contact us through our Support page here and provide a brief description of this issue along with sending your plugin’s System Info.

    To get your plugin’s System Info go to:

    WordPress DashBoard – Facebook Feed – Settings – Support (tabbed page).
    Select all text in the “System Info” by clicking in the box, copy and then paste the ‘System Info’ into your reply.

    Thank you and we will await your support request through our Support page.

    Plugin Author smashballoon

    (@smashballoon)

    Hi @greenitsolution,

    Do you still need help with this? If you can provide a link to the page where you’re displaying the feed then we can take a look at what the problem is. We also have an FAQ here with some common reasons why this might occur.

    Hope you’re having a good day!

    John

Viewing 2 replies - 1 through 2 (of 2 total)
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