Best All Round Chat Plugin

I needed a chat plugin for BuddyPress, and there is a myriad of plugins to choose from. So I looked at some review sites and chose from there. The plugins were a nightmare. Then I just happened to see this one and I thought, things cant be worse than this. It has everything. Tons of customization. What I particularly like is that if something is not working in reality its 5 minutes to change the setting. I loved the demo site and it’s actually manned by an agent. That was kind of cool. The support has been second to none. I would definitely recommend this plugin.