• Resolved Mastafu Design

    (@mastafu)


    Hi,

    I’ve checked similar problems of other admins and cant find solution to mine.

    Can you please check it on my website?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Torben Lundsgaard

    (@torbenlundsgaard)

    Please go to ‘GTM Kit > Help > Support > Share system data with the GTM Kit support team’ and enter the support ticket: FS807-A8318

    Plugin Author Torben Lundsgaard

    (@torbenlundsgaard)

    I have just tested your site.

    GTM Kit is configured correct and I have tested the checkout using Tag Assistant. As you can see the event begin_checkout is pushed to the datalayer and data is as it should be: https://imgur.com/a/YxKsRso

    You may have a problem in your Google Tagmanager configuraion but GTM Kit is working as expected.

    Thread Starter Mastafu Design

    (@mastafu)

    Great, thx for your support!

    Plugin Author Torben Lundsgaard

    (@torbenlundsgaard)

    You are welcome

    Thread Starter Mastafu Design

    (@mastafu)

    Replay from my marketing team.

    purchase – Does not call before going to the payment steps in the shop. Instead, begin_checkout is called before moving to payment.
    In addition, for the purchase action after payment by traditional transfer item_category returns ‘Gluten free’ instead of the correct category.

    Regarding the question whether the no purchase before payment can stay. In my opinion it is important that it is before payment – otherwise many transactions will be lost.”

    Plugin Author Torben Lundsgaard

    (@torbenlundsgaard)

    The begin_checkout event should be pushed on the /checkout/ page. I have verified that begin_checkout is being pushed as expected. The purchase event should be pushed once on the /checkout/order-received page

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘begin_checkout not reporting’ is closed to new replies.