Before Purchase

  • Resolved lincolnstudios

    (@lincolnstudios)


    4 years, 10 months ago

    On your demo page, I see many features that are not active on my free version of the plugin, especially when using a mobile device.

    https://northernbeacheswebsites.com.au/ideapush-feature-requests/

    When I use a basic theme that comes with wordpress I still can not see the thumbs up, thumbs down icons and also the push your idea is missing on mobile devices.

    Is this because I need to buy your pro version for everything to work or will it be the same with your pro version. There is also a submit new idea button on your mobile version that opens and closes the push your idea form.

    I would like to have exactly what you have with your demo version. I see you used BeTheme but not sure which sub theme demo under the BeTheme system.

    Please advise on what I can do to get my demo perfect like yours is. I will purchase the pro version if needed.

    Kind Regards,
    Mathew Lincoln

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @lincolnstudios,

    What you are describing is unusual. The free version has all the same features as the pro version except for the specific features mentioned on the sales page: https://northernbeacheswebsites.com.au/ideapush-pro/ things like voting, submitting votes and the display on mobile etc. are identical…they in fact use a common code base.

    What I recommend is doing the following:

    1. Use a standard theme like one of the twenty…themes, like twenty sixteen etc.
    2. Install the free version of the plugin (make sure it is the latest version)
    3. Create a board and set the settings as you desire
    4. Add the shortcode onto a page of your website
    5. Test things out
    6. Be nice and buy the pro version anyway because it has some cool features ??

    Try that out and see how you go. If things then don’t work then:

    1. Provide the diagnostic information asked for in the plugin settings
    2. Provide a link to the board
    3. Send a screenshot of your board settings.

    Thanks ??

    Thread Starter lincolnstudios

    (@lincolnstudios)

    So sorry for all the trouble but I thought it was strange as well.

    I actually was using the twenty twenty theme and even tried a few others as well.

    https://tidi.us/sub/

    that is where I have it installed and if you check on an iphone (at least that is what I have), you can see that the thumbs up icons are gone and no way to access the submit menu.

    Not sure what else it could be since it is a fresh install of wordpress.

    Thanks,
    Mathew

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    I can’t see any issues on your site on mobile…the voting works and same with the submit an idea. If you would like more assistance please provide the details I asked for. Thank you,

    Thread Starter lincolnstudios

    (@lincolnstudios)

    Sorry, I did figure it out by doing a full re-install of WordPress and your plugin. Now everting works perfectly and I bought the pro version. Thank you ??

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    @lincolnstudios fantastic, great to hear ??

Viewing 5 replies - 1 through 5 (of 5 total)
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