** Before Opening a New Support Ticket **

  • Plugin Author Digages

    (@digages)


    3 months, 3 weeks ago

    Hi there,

    Thank you for using Direct Payments for WooCommerce! We’re here to help if you need any assistance with setting up or using the plugin.

    To ensure the quickest response, please review these guidelines before posting:

    Are you a PRO user? If you have a PRO license, the fastest way to get help is through our dedicated support ticket system.

    Have you reviewed our documentation? We have extensive step-by-step?guides on our website that might answer your question.

    For Direct Payments for Woocommerce (free version) users, we provide limited support here on the www.remarpro.com forums and typically respond within 1-3 business days.

    To help us assist you effectively, please:

    • Provide a clear description of the issue you’re facing.
    • Include the URL where the payment form or issue occurs.

    For urgent or more complex issues, consider upgrading to PRO for access to our priority support system.

    Thanks again for choosing Direct Payments for WooCommerce!

    Best Regards,
    Digages

    • This topic was modified 3 months, 3 weeks ago by Digages.
  • You must be logged in to reply to this topic.