• iThemes purchased a Better WP Security … all well and good. Before iThemes accepted responsibility for this plugin, it was, in fact the best, most well thought out security plugin I’d ever seen.

    It remains to be seen if the new owners are up to maintaining the quality of the code … so far, there are problems … we’ll see if they get them fixed, but being locked out of the back end was pretty infuriating.

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  • Sorry for the issue you’ve been experiencing 3bcto. We apologize for any inconvenience this has caused you.

    As bugs are reported we have been investigating them and releasing updates as we correct the errors. We appreciate you working with us and being patient as we squash these pesky bugs.

    Try downloading the most recent version (4.0.12) and see if that corrects your issue. If it doesn’t feel free to fill out our iThemes Security Bugs
    form with as much detail as possible so that our developers can fix this bug for a future update.

    Thanks- R.S.

    Thread Starter David Brumbaugh

    (@3bcto)

    Thanks for getting back to me, it means a lot … more than I thought it would, really I was pleased to see how many loyal customers you have. I will be performing the next update soon.

    Thread Starter David Brumbaugh

    (@3bcto)

    The same problem re-surfaced on 4.0.16 … I did open a support ticket.

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  • The topic ‘Before iThemes Aquired it …’ is closed to new replies.