• Resolved salvatore1986

    (@salvatore1986)


    I’ve tried to add something in “before footer” and “header” but nothing appears despite I’ve activated “entire website” and all user roles. Why this happens? Every plugins and also wordpress are all updated. thanks a lot.

    The page I need help with: [log in to see the link]

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  • Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @salvatore1986,

    What theme are you using? Have you tried the same scenario using a default WordPress theme? If this case is happening only on the theme you are using, then please get in touch with the theme developer and ask them to support this plugin. You can tell them that this plugin is working fine on the default WordPress theme.

    I look forward to hearing from you.

    Kind regards,
    Herman ??

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi,

    It’s been a while since my last response. Hope you find it helpful for you. I am marking this thread as Resolved due to inactivity. If you still need any assistance regarding this matter, please feel free to respond back here or start a new thread.

    Kind regards,
    Herman ??

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