Be very cautious if you don’t code

  • Be very cautious when installing this plugin if you don’t code or use a custom theme. I had the unfortunate experience of it wrecking my site causing a critical error upon pressing “update”, as Wordfence is giving it a 8.8/10 security warning.

    You won’t get access to your dashboard or the site when you get a critical error, so unless you have a good hosting provider to help you restore your site (thankfully I do) or you know your way around cPanel you might want to give it a miss.

    I do have a lightweight custom theme but even so, to cause a critical error is something no one wants to see. I have to find a developer to now remove the plugin because even when deactivating it will cause a critical error. So I am left with Wordfence notifying me daily I have a security issue on it’s current version.

    We aren’t using any of the functionality on the live site, it was added as an idea at the time – so I cannot comment on it’s functionality.

    This isn’t to say it doesn’t work as intended, but like someone wrote on a previous thread about needing to be a coder to work with it. I 100% agree.

    And if you use it, make sure you have a staging site to run everything through first.

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  • Plugin Support Fitri Sinta

    (@supportfitri)

    Hi @chiefochiefo,

    Thank you for your feedback, and we’re sorry to hear about the issues you’ve encountered. We understand how frustrating it can be when a plugin causes unexpected errors, especially with a custom theme.

    Our plugin is designed to work with any themes that fully support WooCommerce, but due to the unique nature of custom themes and other server settings, conflicts can sometimes occur. We always recommend using a staging site for testing new plugins, especially when using custom themes or complex setups, to avoid any disruptions to your live site.

    Please feel free to reach out directly by mailing us at support[at]wcvendors.com, we’d be happy to assist in troubleshooting the critical error you’re facing.

    We truly appreciate your understanding and hope we can resolve this for you.

    Best regards,

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