Be ready to pay a lot to get anything to work

  • I used Parent Theme “WP Tour Package” by Rara Themes for my small tour business. It’s a child theme of “Travel Agency”. They require this plugin to function…and what they don’t make clear is to have anything function properly, even change a page header, you must purchase for $400 PER YEAR the “Travel Agency” plugin. Since I use a 3rd party booking system, I have no need for all but one feature in this very expensive plugin. Also upsetting is the journey begins with WP Tour Package…for tour companies…but ends with this plugin…for trips and travel agencies. My primary page header is “Archives: Trips”. No relevance and no ability to change…unless I pay the $400 per year. I reached out for support on some issues and over the span of a week, they did respond but repeated back to me what I asked them as their response. I cannot recommend this at all unless you’re a high volume corporate travel agency (but then why would you be using a free WP theme to begin with??). Horrible. Now I have to wait until peak season is over, find a new theme and completely rebuild everything

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  • Plugin Support Manjil Nepali

    (@manjilnepali)

    Dear @ttalteresa,

    Firstly, we truly apologize for the inconvenience and frustration you’ve experienced. We appreciate your feedback on this.

    The “WP Tour Package” theme is designed to work with the WP Travel Engine plugin. We understand that the plugin’s cost might seem steep, especially if you’re only looking to use a specific feature. We’ll take your feedback into account as we continue to improve our offerings.

    Regarding the “Archives: Trips” title, it’s an archives page title, and currently, our plugin, both free and pro versions, doesn’t have a feature to change this title directly. However, it can be altered using custom CSS. If you provide us with your specific requirements, we’d be more than happy to assist you with the custom CSS code.

    Please let us know if you have any other issues or concerns with the WP Travel Engine plugin. We’ve been committed to enhancing WP Travel Engine since 2017 based on user feedback, and your insights are invaluable to us.

    Thank you for bringing this to our attention, and we hope to assist you further.

Viewing 1 replies (of 1 total)
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