Be carefull! Lack of support + no refund

  • This is the worst plugin I have ever bought (usd 270!). Support is really poor and they do not have any concept about professionalism. The refund policy is not fulfilled by them. No refund so far even when the plugin is not working properly. I have opened 2 tickets in less than a week and no solutions at the moment whatsoever.

    I had expectation about the Pro version but it was only smoke. There are far better plugins out there.

    Keep away from this plugin if you want to avoid headaches!

Viewing 1 replies (of 1 total)
  • Plugin Author Ataur R

    (@ataurr)

    Hi @joseluiscr

    Thanks for the feedback. You have provided details which not working on our end and we trying to help you with this.

    I have seen your ticket.. our support team asking multiple times to send valid login details but there you provided a secret link which not working. And before when our team check they don’t found any issue and when they said, you told there that you have disabled this.. so without check how the team will help you?

    Use any plugin you must be patient and help the developer to check and help you about this.

    At a time you are asking for help also asking refund.. which one should we follow? Definitely, a plugin developer will help you fast to fix this.

    We request please be patient and provide us information so we can help you to fix this and make a happy customer.

    We have forwarded this issue to our development team.. they will check and help you within a short time. Please cooperate with us and provide us the valid details.

    Thanks for understand

Viewing 1 replies (of 1 total)
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