BDT and INR converting WROGN Amount

  • Resolved hs

    (@haradhansharma)


    3 months, 1 week ago

    Hi,
    Issue#1
    I am using yaycurrency with actual (not using 1 as I am selling some book also in the same site) coversion rate. when it is BDT and INR converting wrong value, where EURO, GBP, USD converting acording to the rate I have mentioned in the settings. Bot cart and Line item are same! I checked using trottle and saw that first cart price converting what should do after ajax call it is changing to the cart subtotal, where cart subtotal is wrong conversion. You you please suggest? And it is hapenign when trying subscription (monthly). I am using Subscriptions For WooCommerce.

    Issue#2
    Amount Suggestions of donation form not even converting nor changing currency symbol.

    • This topic was modified 3 months, 1 week ago by hs.

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Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jonas

    (@flinnn)

    Hi hs,

    thanks for reaching out. Using a different conversion amount then 1:1 is not supported yet. Could you please review the currency display options and send me a picture so I can better debug this?

    Best,
    Jonas

    Thread Starter hs

    (@haradhansharma)

    Hi, Thanks for the reply. As I said I am selling another products also in the same site, so I can not set 1:1. Also said that it is causing on subscription product only. And May be for subtotal in cart and inline items. If you could give a hint then I can check.

    Plugin Author Jonas

    (@flinnn)

    Hi,

    if you are still experiencing the issues with yaycurrency I recommend you to reach out to their support team.The support we can provide for multiple currencies is limited, and we generally recommend using only one currency per install to ensure a seamless donation experience.

    Best,
    Jonas

Viewing 3 replies - 1 through 3 (of 3 total)
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