• thesinglegourmet

    (@thesinglegourmet)


    This behavior started when I updated to v 2.7.3.

    Troubleshooting steps tried:

    The following page shows screenshots of the settings screen, and a test email that was not BCCed https://thesinglegourmet.net/post-smtp-no-bcc-error/

    Here is the diagnostic test report:

    Mailer: phpmailer
    HostName: thesinglegourmet.net
    cURL Version: 7.87.0
    OpenSSL Version: OpenSSL/1.1.1p
    OS: Linux business99.web-hosting.com 2.6.32-954.3.5.lve1.4.91.el6.x86_64 #1 SMP Mon Jun 12 18:03:12 EDT 2023 x86_64
    PHP: Linux 8.1.24 C
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
    WordPress: 6.3.2 en_US UTF-8
    WordPress Theme: Jupiter
    WordPress Plugins: Block Visibility, Code Snippets Pro (Premium), Contact Form 7, Event Tickets Plus, Event Tickets, The Events Calendar Pro, WPBakery Page Builder (Modified Version), Jupiter Core, Jupiter Donut, Post SMTP, The Events Calendar Shortcode & Block, The Events Calendar, Events Tickets Extension: Set default qty of first ticket to 1, WooCommerce, WPS Hide Login
    WordPress wp_mail Owner: /home/thessewt/live/thesinglegourmet.net/wp-includes/pluggable.php
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args
    WordPress phpmailer_init Action(s): wpcf7_phpmailer_init, PostsmtpMailer->phpmailer_smtp_init
    Postman: 2.7.3
    Postman Sender Domain (Envelope|Message): thesinglegourmet.net | thesinglegourmet.net
    Postman Prevent Message Sender Override (Email|Name): No | No
    Postman Active Transport: SMTP (smtps:login://thesinglegourmet.net:465)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 4291 | 399
    Postman Email Log (Enabled|Limit|Transcript Size): Yes | 1000 | 128
    Postman Stealth Mode: Yes

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support M Haseeb

    (@haseeb0001)

    Hi,

    I hope you are doing well.

    Please create a ticket on our technical support channel so that we can connect you directly with our Technical team.

    Looking forward to getting your issue resolved.

    Thanks and regards,
    Support Team – WPExperts

    Thread Starter thesinglegourmet

    (@thesinglegourmet)

    After further testing, I have found that this happens to me only when the Mailer Type is set to PHPMailer, which I had to do because of a conflict with Code Snippets Pro 3.6.1, which has been resolved with v 3.6.2.

    So I no longer have this problem, but people who set the Mailer Type is set to PHPMailer might still.

    furqanfazal

    (@furqanfazal)

    Hi @thesinglegourmet,

    We are actively looking into the ‘BCC’ issue with PHPMailer until you can use Post SMTP as a mailer type. We will get back to you soon with an appropriate solution.

    Thank you for your patience and understanding.

    Thanks and regards,
    Support Team – WPExperts  

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘BCC emails are no longer being sent (urgent)’ is closed to new replies.