BB not working after moving website to new host

  • Resolved spierbouwers

    (@spierbouwers)


    5 years ago

    Hi there,

    I’m loving your plugin and it has always worked, until we moved the website yesterday to a new webhosting. When trying to edit a page built with BB, nothing happens.

    Things we tried so far:
    – Deactivating all plugins to check conflicts
    – Deleting cache and deactivating cache plugin
    – Deleting cache from the beaver builder settings
    – Checking the write permissions in the WordPress uploads folder
    – Switching to an older version of PHP
    – Deactivating BB and activate it again
    – Tried in an incognito browser and in a different browser

    Webhosting tried to help as well, but couldn’t find the problem. What else can we do to make it work again?

    Thank you,
    Elias

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Simon Prosser

    (@pross)

    Usual cause after the migration is under Media settings in wp-admin there will be a PATH set for the uploads folder, its the PATH on the old hosting, remove the PATH and let WP figure it out.

    Thread Starter spierbouwers

    (@spierbouwers)

    Wow, finally. That worked. Thanks very much Simon!

Viewing 2 replies - 1 through 2 (of 2 total)
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