Basic Help – Ajax Update Issue on Status Change

Hi there,

Thanks for the great plugin.

My problem is that when using the ajax update status dropdown in a support thread, it appears to update (updating the title) but when the thread is reloaded or viewed in the forum, the status hasn’t been updated. I know with some basic debug in bpbbpct-topic.js that there’s some success also as using console messages I can see the correct var passed beyond ‘Trigger an event to inform Plugins the Ajax request succeeded’. – I added alert( bpbbpstbbp_vars.supportStatus[data.support_status] );

However, it just doesn’t update the DB. This is the tricky bit – I know this is due to my theme – but I can’t change this theme – I use the ‘Boss’ theme from Buddyboss.

Please, any help to debug/bypass this would be very much appreciated. I know a little php but no javascript.

Thanks in advance,