Banner pop-up appears for 1-2 seconds

  • Resolved breakingnewground123

    (@breakingnewground123)


    2 months, 3 weeks ago

    The pop-up Banner only appears for 1-2 seconds on desktop devices and does not allow visitors to select one of the options

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support leonardoiub

    (@leonardotamion)

    Hello,

    thanks for your message.

    I checked your website but I don’t see the behavior you pointed out, I see the banner and I can click all buttons.

    Have you tried to delete your website cache and your browser cache and cookies?

    Thread Starter breakingnewground123

    (@breakingnewground123)

    Hello Leonardo

    We have cleared the website cache and browser cache and cookies however the issue still remains. We have made a screencast, how can we send that to you?

    Plugin Support leonardoiub

    (@leonardotamion)

    Hello,

    you can attach a video here or you can write us using our official support channel from our website.

Viewing 3 replies - 1 through 3 (of 3 total)
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