Banner in all pages

  • Resolved jcumcaceres

    (@jcumcaceres)


    3 years, 4 months ago

    The accept cookies banner is appearing on all pages, even after the user has already accepted / rejected cookies. How to solve this so that it appears only once, on the first page that the user accesses?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WPeka

    (@wpeka-club)

    Hi,

    Thanks for contacting us.

    I have checked on website, and found few javascript errors in console. Could you please try to resolve those errors, and check once.

    Also, if you have enabled auto accept option, could you please disable and check once.

    If the issue still persists, please revert with temporary wp-admin credentials for your website, so that it would help us identify and resolve the issue at earliest.

    Alternatively, you could share the credentials with our pro support team also by emailing us.

    Thanks
    Dhananjay M.

    Thread Starter jcumcaceres

    (@jcumcaceres)

    Hi.

    How can I resolve those javascript errors? Is there some plugin or tool to do this?

    Plugin Author WPeka

    (@wpeka-club)

    Hi,

    I have re-checked on your website, the javascript errors are not present.

    Could you please share temporary wp-admin credentials for your website, so that it would help us to investigate the issue furthermore.

    Thanks
    Dhananjay M.

    Plugin Author WPeka

    (@wpeka-club)

    Hi,

    Sorry for delay in response.

    Could you please provide us with the information requested in the previous reply.

    Thanks
    Dhananjay M.

Viewing 4 replies - 1 through 4 (of 4 total)
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