Banner appearing on every page

  • Resolved julienwp

    (@julienwp)


    1 month, 4 weeks ago

    Hello everybody,

    I am a free complianz user.

    I am experiencing some difficulties on desktop with my cookie banner as it asks for consent on each page (I checked through GTM previzualisation and it shows consent back to default at every page loaded). It seems to work fine on mobile though. I tried to delete my cache but still happening.

    I’d be glad to have some help on this, i suppose i missed something in setup ?

    Thanks

    Julien

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support leonardoiub

    (@leonardotamion)

    Hello Julien,

    I’m Leonardo of Complianz, thanks for your message.

    I checked your website but I don’t see the issue you’re talking about, when I accept the banner it disappears and instead it show the manage consent button in the bottom right corner as you can see from this screenshot https://prnt.sc/vYZ5nM5nR5UJ.

    Could you please check this guide and then check your cache plugin again?

    Thread Starter julienwp

    (@julienwp)

    Hi Leonardo,

    It seems i manage to find the solution by erasing the cache through WP Rockets plugin.

    Thank you

    • This reply was modified 1 month, 4 weeks ago by julienwp.
    Plugin Support leonardoiub

    (@leonardotamion)

    Thanks to you,

    have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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