Bakcup restore stop 28%

Hello tavorlepp13,

We have recently become aware of an issue with our JetBackup for WordPress plugin, which can cause site restores to become stuck without a way to cancel and retry. We are currently working on a fix for this bug.

If you are experiencing this issue, we would like to apologize for the inconvenience and encourage you to submit a support ticket through our billing portal at https://billing.jetapps.com/submitticket.php.

Please include as much detail as possible in your ticket, including the steps you took before encountering the issue. Our support team will do their best to assist you as quickly as possible.

Thank you for your patience and understanding.

Best regards,

The JetApps Team

I am having a similar issue with JetBackup v2.0.2 when initializing a Full backup:
The Custom backup of the Websites database seems to work, the file size is similar to previous ones.
BUT the Full backup seems finished but the file is way too small and in the log file it is written “Exit task (to resume later)”.

Unfortunately, since the Update from BackupGuard v1.6.15 to JetBackup, the Plugin does not work properly anymore.

Hello?@tavorlepp13,

Just to provide an update, this issue (JBWP-#54) has been resolved in the latest version of JetBackup for WordPress. If you still experience this issue in version 2.0.3+ please do not hesitate to update this thread.

Best Regards,

The JetApps Team