• Rajon Ahmed

    (@engrrajonahmed)


    Hi,

    Thanks for developing such a good plugin. However, I am facing a few issues. Let me explain.

    I am using your plugin with BuddyBoss Platform and BuddyBoss Platform Pro. Everything’s working as expected except for the double badges and NO BADGES. On Firefox and Firefox-based browsers, the badges are displaying correctly. But on Safari, Chrome, and Chromium-based browsers, the badges are not displaying at all.

    I tried everything including visiting the same URL where the badges should be displayed on different browsers, different devices, different OSs, different internet connections, even from different countries :P.

    Moreover, I know the double badge issue is going to be fixed in the next update.

    Thank you!

    Best Regards,

    Rajon A.

Viewing 1 replies (of 1 total)
  • Plugin Author Themosaurus

    (@themosaurus)

    Hi @engrrajonahmed,

    Thank you for using Verified Member for BuddyPress plugin! We’re glad to read this plugin suits your needs. ??

    We tested our plugin on a fresh installation with just BuddyBoss platform, BuddyBoss Pro and BuddyBoss theme: it seems all is working fine, we can see the badges on all browsers. Can you please deactivate all third party plugin to see if this issue still occurs please?

    In case deactivating all third party plugins solve this issue, I suggest you to activate them one by one to find the culprit.

    In case you’re still facing this issue, can you please allow us access to your WP Admin so we can investigate? You can send us the credentials by email at support[a]themosaurus.com

    Concerning the double badges, can you please uncheck the “Display Verified Badge in Profile Fullname” setting in Dashboard > Settings > BuddyPress > Verified Members > Activities Settings ? This should temporarily solve the issue until next update.

    Best,

    • This reply was modified 1 year, 3 months ago by Themosaurus.
Viewing 1 replies (of 1 total)
  • The topic ‘Badges not showing on Safari and Chrome.’ is closed to new replies.