Hi @jwds1178 ,
Thank you for your feedback.
Judging by the screenshot you linked us, the HTML code for the badge was escaped which is you see the plain code instead of the badge.
After investigating we realize that, while this doesn’t happen with every theme, the same thing does happen with the default Twenty Twenty theme, which means that a good portion of users could be getting the same behavior. Unfortunately though, this issue isn’t an easy one to fix because we will need to find an alternative to display the badge that doesn’t require adding HTML code after the comment author name.
When we find a suitable solution to this issue we will release an update that fixes it, but in the meantime all I can advise is to disable the option to show the badge in comments in Settings > BuddyPress > Verified Members while we try to find a suitable solution.
Regards,