Badge not showing on mobile

  • Resolved malelom

    (@malelom)


    5 days, 20 hours ago

    Hi,

    For some reason i can;t get the badge to show on mobile.

    Desktop works fine.

    Please advise.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Emily Wilson

    (@emilywil)

    Hi @malelom

    Thank you for choosing our plugin.

    We apologize for the inconvenience.

    We tested it and it is working fine and shows the badges properly.

    On the product page, the plugin adds the badge to the appropriate position by a Javascript code. It seems that the Javascript codes run after a delay on your site and the badge will be shown after a delay.

    You can try to deactivate the Javascript delay if you are using such an option in your cache plugin.

    We have tested on the mobile and it is working fine.

    Please make sure that Javascript isn’t block on your mobile device.

    I hope it helps.

    Best regards

    • This reply was modified 5 days, 10 hours ago by Emily Wilson.
Viewing 1 replies (of 1 total)
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