Badge is not showing

  • Resolved dnlc

    (@dnlc)


    7 months, 4 weeks ago

    Hi there,

    Your plugin seems awesome and exactly what we’re looking for for our business. The only thing we haven’t figured out is how to add the badge to both the shop page and product page.

    We already enabled the badge on both pages, but the badge is not showing in neither. We’re using the Divi theme.

    Could you please help us out?

    Thank you kindly

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support alfredjr18

    (@alfredjr18)

    Greetings,

    I hope this message finds you in good health.

    That product should also appear on the main page with the badge. Could you please provide me with the link to the product?

    Best regards,

    Thread Starter dnlc

    (@dnlc)

    Hi there,

    Thank you kindly for your reply.

    Here is a link to one of the products: https://divergencia.pt/loja/breve-diario-de-bordo-sobre-a-esforcada-rota-da-democracia/

    The badge also doesn’t show on single product pages.

    Looking forward to hearing from you.

    Best regards

    Thread Starter dnlc

    (@dnlc)

    Hi there, any help for this issue?

    Thank you

    Plugin Support alfredjr18

    (@alfredjr18)

    Hi,

    We are looking into it. We will get back to you.

    • This reply was modified 7 months, 2 weeks ago by alfredjr18.
    Plugin Author Kleinmann

    (@kleinmannbrightvessel)

    Hi there,

    I understand you’re having an issue with your website, because the badge works correctly on both the shop page and product page, with the Divi theme and the Pre-Orders for WooCommerce plugin

    I recommend visiting the official website of Pre-Orders for WooCommerce plugin for further assistance,

    Due to forum policies, we are not able to share any credentials, provide files/patches, or sensitive information.

    I hope this response has been helpful.

    – Best regards

Viewing 5 replies - 1 through 5 (of 5 total)
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