• The badge is displayed in the wrong place. It is on the previous item on the bottom, even though the setting “Position on image” is set to “Top Right”. It seems that the position is set to before the image. I have two badges “-10%” and “Rasprodato” and they are both behaving the same. I am struggling with this issue for the last few days. Any help will be appreciated.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter zenitbooks

    (@zenitbooks)

    I am using Bloksy theme. Just to add that the badge is not showing on the product page either, even though it is configured.

    Thread Starter zenitbooks

    (@zenitbooks)

    Could someone please answer the question? You promissed amazing support with paid subscription. I hope that you are not treating other paying customers this way.

    Plugin Support Janilyn T

    (@janilyn409)

    Hi @zenitbooks ,

    For your case, kindly contact our developers via the email [email protected] or our Support Forum at https://wpc.ticksy.com/. Our developers will need t acquire the backend admin credentials to your site to invertigate the theme or template to make proper adjustments.

    This forum is for providing support for free version of our plugin only. The support scopes are very limited here since it’s public. We can’t provide further advice unless we can check the backend to find the source of the conflict.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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