Bad Support

First, I really like the plugin and its functions. But, the support is very bad. They introduce major changes untested, which breaks the full WordPress backend and than they don’t react. For a plugin that changes the full backend this is not acceptable. We have to deactivate it on all domains until they do a fix. This confuse our customers. For a plugin like this, with a paid premium version, where the author will finance a living from, this is absolutely not acceptable.