Bad quality photos only on mobile

  • Why does my product catalog photos have such bad quality on mobile but not on web?
    What could this be?

    Thank you

    • This topic was modified 2 years, 4 months ago by t-p. Reason: Moved to Fixing WordPress from Everything else WordPress

    The page I need help with: [log in to see the link]

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  • Moderator t-p

    (@t-p)

    Mobile compatibility is theme dependent.

    Looking at your site, you use moren theme.

    Since you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    https://themeforest.net/item/moren-fashion-woocommerce-theme/29914289

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

    Commercial products are not supported in these forums.

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