bad plugin locked me out

  • can somebody please help me asap?
    i was trying to install a plugin to my webpage groovehostel.hu but it didnt download properly and so since then i cant log in. i’ve tried to disable thru total commander ftp client but i when it comes to the password part my pass is not working ?? my job depends on this pls help

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  • Your pass is not working when, exactly? If you cannot connect to the server you need to talk to your host to reset it and get it working again.

    Also, how have you “tried to disable thru total commander ftp client“? Are you using WP-CLI or were you going to get into the DB directly?

    • This reply was modified 7 years, 8 months ago by montrealist.
    Thread Starter groovehostel

    (@groovehostel)

    its not working when im trying to connect to the url thru total commander. i have never used ftp before. i add ftp://[email protected]/path/ then i write the username and next the password but it says error wrong password i dont know what i did wrong ?? the website is not exactly mine, im the social media person at our hostel, i have access to every account, our host is atw.hu but i dont know how to use these sites ??

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