Bad plugin and no support !!!

  • raimus8888

    (@raimus8888)


    6 months ago

    Impossible to contact the support and the trouble with the feature !!!! I lost 20€ for this plugin. Thank you ??

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support File Manager Support

    (@filemanagersupport)

    Hello there,

    If you’re using the free version, feel free to post your query here in the support forum.

    However, if you’re using the paid version, we recommend contacting us through our Contact Us page at https://filemanagerpro.io/contact/ or by emailing us directly at [email protected]. It’s disheartening to hear about your experience, and we want to assure you that our contact information is readily available, including in our responses to reviews and on our website.

    We are dedicated to assisting you to the best of our ability, so please don’t hesitate to reach out to us.

    Best regards,
    WP File Manager Support

    Thread Starter raimus8888

    (@raimus8888)

    I using the paid version and I already contact 4 times by your contact form without a back of you ! I stopped to use your plugin

    Plugin Support File Manager Support

    (@filemanagersupport)

    We apologize for any inconvenience. We always respond to our customers. It is possible that our email landed in your spam folder. Please check your spam folder.

    You may also post your query here for assistance.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    You may also post your query here for assistance.

    No, they can’t.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 4 replies - 1 through 4 (of 4 total)
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