• Resolved pt51

    (@pt51)


    Hi, attached diagnostic test:

    Mailer: postsmtp
    HostName: mybun.it
    cURL Version: 7.58.0
    OpenSSL Version: OpenSSL/1.1.1i
    OS: Linux bread 4.15.0-124-generic #127-Ubuntu SMP Fri Nov 6 10:54:43 UTC 2020 x86_64
    PHP: Linux 7.4.13 C.UTF-8
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=Yes, zlib_encode=Yes
    WordPress: Multisite 5.5.3 it_IT UTF-8
    WordPress Theme: Master mybun
    WordPress Plugins: AutomateWoo, Google Tag Manager for WordPress, Elementor Pro, Elementor, Cookie and Consent Solution for the GDPR & ePrivacy, Kadence WooCommerce Email Designer, Loco Translate, Post SMTP, Qapla’, Danea Easyfatt Import/Export, Rank Math SEO PRO, Rank Math SEO, WooCommerce Customer/Order/Coupon CSV Import Suite, WooCommerce, AeroCheckout: Custom WooCommerce Checkout Pages, WP Fusion, Smush Pro, Sequential Order Numbers for WooCommerce, YITH WooCommerce Stripe Premium
    WordPress wp_mail Owner: /var/web/site/public_html/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, WordPress_StatsD->wp_mail, PostsmtpMailer->get_mail_args
    WordPress phpmailer_init Action(s): fix_phpmailer_messageid, WC_Email_New_Order->handle_multipart, WC_Email_Cancelled_Order->handle_multipart, WC_Email_Failed_Order->handle_multipart, WC_Email_Customer_On_Hold_Order->handle_multipart, WC_Email_Customer_Processing_Order->handle_multipart, WC_Email_Customer_Completed_Order->handle_multipart, WC_Email_Customer_Refunded_Order->handle_multipart, WC_Email_Customer_Invoice->handle_multipart, WC_Email_Customer_Note->handle_multipart, WC_Email_Customer_Reset_Password->handle_multipart, WC_Email_Customer_New_Account->handle_multipart, YITH_WCStripe_Expiring_Card_Email->handle_multipart, YITH_WCStripe_Renew_Needs_Action_Email->handle_multipart, PostsmtpMailer->phpmailer_smtp_init
    Postman: 2.0.16
    Postman Sender Domain (Envelope|Message): mybun.it | mybun.it
    Postman Prevent Message Sender Override (Email|Name): Yes | Yes
    Postman Active Transport: SMTP (smtps:login://mail.mybun.it:587)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 122 | 25

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi @pt51,

    Can you provide a bit more detail about the problem you are facing, please?

    Kind Regards,
    Tim

    Thread Starter pt51

    (@pt51)

    Sure, there is bad helo – host impersonating domain name

    Hi @pt51,

    Can you try going to Post SMTP > Post SMTP > Show all settings > Message and then enable the two below options?

    • Email Address – Prevent plugins and themes from changing this
    • Name – Prevent plugins and themes from changing this

    Please let us know how you get on.

    Kind Regards,
    Tim

    Thread Starter pt51

    (@pt51)

    I modified but nothing changes

    Hi,

    Please attach the session transcript, you can get it by hover one of the failed emails.

    Please remove any private data from the output and paste it here.

    Thread Starter pt51

    (@pt51)

    This is the conversation between Postman and the mail server. It can be useful for diagnosing problems. DO NOT post it on-line, it may contain your account password.

    smtps:login://mail.SITE.it:587

    Hi @pt51,

    That seems to be missing a lot of information. Can you check?

    Kind Regards,
    Tim

    Thread Starter pt51

    (@pt51)

    Hi, the error is from my hosting mail. i solved using a proprietary smtp server
    Thanks anyway

    Great news, thanks for confirming.

    Kind Regards,
    Tim

Viewing 9 replies - 1 through 9 (of 9 total)
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