Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Saiful Islam

    (@saifislam01)

    Hi @salahmetwally,

    I’m sorry to hear that you’ve encountered multiple errors while using it, and I understand the frustration that can arise from such issues.

    To address your concerns, our development team is actively working on identifying and resolving any issues associated with the plugin. We take these matters seriously and are committed to providing a stable and error-free experience for our users.

    To quickly resolve this issue, please revert to the previous version of the WP User Frontend Plugin (v3.6.9).

    I hope your issue will be resolved.

    Best regards,

    Plugin Support Saiful Islam

    (@saifislam01)

    Hi @salahmetwally,

    We have just released the WP User Frontend (v4.0.2), where we have fixed the “There was a problem installing the plugin” issue so you can update the latest version on your website.

    Important Note: Please ensure you have a full backup before making any plugin updates.

    Plugin Support Saiful Islam

    (@saifislam01)

    Hi @salahmetwally,

    We want to assure you that we take your concerns seriously, and our team has diligently worked on addressing the reported issues.

    We are pleased to inform you that we have released the latest version of our plugin, which includes fixes for the issues you mentioned. We highly recommend that you update to the latest version to benefit from the improvements and enhancements we have made.

    If you encounter any further difficulties, kindly contact through the website for further assistance.

    Best regards,

    Thread Starter salahmetwally

    (@salahmetwally)

    hello Saiful Islam

    Thanks for the response

    Despite my previous annoyance, the speed of response, response, and quick work on improving the additional component made me happy

    There is nothing more important and better than attention and quick response

    So I thank you for this good thing.

    I have a note: When the WordPress control panel is Arabic, a problem occurs in the forms editing page and disappears, and you can only modify it when the control panel is English only.

    We hope to fix this

    Thanks

    Plugin Support Saiful Islam

    (@saifislam01)

    Hi @salahmetwally,

    Thank you for your kind words and acknowledgment of our efforts to address your concerns. I’m pleased to hear that you are satisfied with the speed and improvements made to the additional component.

    I appreciate you bringing the issue regarding the Arabic WordPress control panel to our attention. We understand the importance of a seamless user experience, and I assure you that we will investigate and work on resolving this matter promptly. Our team will prioritize fixing the problem with the forms editing page disappearing when the control panel is in Arabic, ensuring that you can effortlessly modify it in any language.

    Your feedback is instrumental in shaping the reputation of our plugin, and we genuinely appreciate your input.?We would be immensely grateful if you could consider updating your feedback.

    If you have any further details or observations regarding this issue, please feel free to share them, and we will do our utmost to address them.

    Once again, thank you for your understanding and cooperation.

    Best regards,

    Plugin Support Saiful Islam

    (@saifislam01)

    Hi @salahmetwally,

    We wanted to reach out to inform you about the recent release of version (4.0.4), which includes crucial updates and fixes, particularly addressing some fatal errors reported in the previous version. Our team has worked diligently to resolve these issues, and we believe the latest release provides a much-improved experience for our users.

    If you have had a more positive experience since your last review, we kindly ask you to consider updating it to reflect your latest impressions.

    Your updated review will not only help us improve but will also assist other customers in making informed decisions about our products/services. If you are open to updating or revising your review, you can make changes to it, and we will be more than happy to assist you.

    Thank you once again for your support and understanding. We look forward to hearing from you soon.

    Best regards,

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Thanks for the response and improving the plugin’ is closed to new replies.