BACS order goes to cart page never shows bank info

Update:

I ran across this piece of code, which I added and included ‘guest’, however it didn’t make a difference in showing the final BACS payment page. I did log in as an editor and it showed it but it probably would’ve done it anyway. So it appears the issue lies in the fact that someone has to be logged in to see the final BACS payment page for some reason.

// Enable BACS payment method for customers, shop managers and administrators

function bacs_payments( $available_payment_gateways ) {

$user = wp_get_current_user();

$allowed_roles = array(‘customer’, ‘administrator’, ‘shop_manager’); if (!array_intersect($allowed_roles, $user->roles )) { if (isset($available_payment_gateways[‘bacs’])) { unset($available_payment_gateways[‘bacs’]); } }

return $available_payment_gateways; }

add_filter(‘woocommerce_available_payment_gateways’, ‘bacs_payments’, 90, 1);

Hi @iguanamom ,

I just worked through a test checkout on your site and got the same result. When looking through the network requests, I noticed that the checkout/order-received endpoint generated an HTTP 302 code. This essentially means that the page was found, but it was redirected for some reason. WooCommerce, by default, redirects to the cart page when it detects that the cart is empty on the checkout page.

This tells us a few things:

• After the checkout page, WooCommerce does try to reach the next page but is being prevented from doing so.
• In the process, the cart is cleared.
• Because the cart is being cleared AND it can’t reach the end-point attached to the checkout page (namely order-received), it redirects back to an empty cart page.

In terms of what’s causing this, it’s a bit tricky. The most common instances where I’ve seen this are linked to:

• Redirection plugins
• Redirection coding snippets
• Redirect rules at the hosting levels (sometimes in the htaccess files)
• Template overrides of the cart, checkout or thank-you pages in the theme

As a start, can you share a copy of your status report found under WooCommerce > Status?

—

Sidenote: The reason the custom code you shared above isn’t working, is because WooCommerce doesn’t have a guest role.

Thanks!

@riaanknoetze Hey, THANK YOU SO MUCH!!! OMG that was a struggle. You were spot on about the redirects. I went back through the plugins and disabled others I hadn’t before and it ended up being a setting in Yoast SEO under some spot I know I would never have enabled myself that dealt with redirects:

Remove unregistered URL parametersRemove unregistered URL parameters

Removes unknown URL parameters via a?301?redirect. E.g.,https://www.example.com/?unknown_parameter=yeswill be redirected tohttps://www.example.comNote that the following commonly-used parameters will not be removed:?gclid,?gtm_debug,?utm_campaign,?utm_content,?utm_medium,?utm_source, and?utm_term.

After disabling that (a couple of times to be sure) that let me see the BACS order page. Wow. You are a genius! Buy you a coffee (or something a little harder? lol). I probably would never have figured that out. I first went through .htaccess because I knew I had some things in there but even setting it to default made no difference. THANK YOU THANK YOU!!! And thanks also for the fast response here. I truly appreciate you ??

Wooohooo! So glad to hear this and thanks for confirming that you managed to locate the troublesome setting ??