BackWPup failed in zipping files

  • Resolved wildnaturalspirit

    (@wildnaturalspirit)


    8 months, 3 weeks ago

    Twice I tried to backup diretory and files by timeout (more then 5 minutes), also the database check failed.

    log info
    1. Versuche, Backup zu erstellen …
    [02-Jul-2024 08:32:19] Komprimiere Dateien als ZipArchive. Bitte haben Sie einen Moment Geduld.
    [02-Jul-2024 08:38:21] WARNUNG: Auftrag durch Inaktivit?t von mehr als 5 Minuten neu gestartet.
    [02-Jul-2024 08:38:21] 1. Versuche, Backup zu erstellen …
    [02-Jul-2024 08:38:21] Komprimiere Dateien als ZipArchive. Bitte haben Sie einen Moment Geduld.
    [02-Jul-2024 08:39:22] FEHLER: Maximum execution time of 60 seconds exceeded
    [02-Jul-2024 08:39:57] 2. Versuche, Backup zu erstellen …
    [02-Jul-2024 08:40:58] FEHLER: Maximum execution time of 60 seconds exceeded
    [02-Jul-2024 08:41:05] 3. Versuche, Backup zu erstellen …
    [02-Jul-2024 08:42:07] FEHLER: Maximum execution time of 60 seconds exceeded
    [02-Jul-2024 08:42:09] FEHLER: Schritt abgebrochen: zu viele Versuche!
    [02-Jul-2024 08:42:09] 1. Versuche, die Datenbank zu prüfen?…
    [02-Jul-2024 08:42:10] Tabelle gowp_wfls_role_counts ist keine MyISAM/InnoDB-Tabelle. Nicht geprüft.
    [02-Jul-2024 08:42:13] Datenbank-Check fertig!
    [02-Jul-2024 08:42:13] FEHLER: Job mit Fehlern beendet in 2272 Sekunden. Um eine korrekte Ausführung zu gew?hrleisten, müssen Sie die Fehler beheben.

    Zu den Fehlern gibt das Programm keine Informationen.

    as kann ich tun ?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support BackWPUp Support

    (@saranshwpm)

    Hello,

    Thank you for contacting us.

    The issues you’re experiencing are likely related to the maximum execution time and possibly resource limits set by your server. Here are a few steps you can take to resolve these issues:

    • Try increasing the max_execution_time to 300 in your PHP settings.
    • Increasing the PHP memory limit to 512MB might help.
    • Set the Maximum script execution time option under Settings → Jobs to 25 or 30.
    • If your backup includes very large files or directories, consider excluding them or backing them up separately. You can manage file exclusions in the job settings.
    • The log mentions that the table gowp_wfls_role_counts is not a MyISAM/InnoDB table and was not checked. Ensure all your tables use supported storage engines (preferably InnoDB).
    • Sometimes additional details about the errors can be found in your server’s error logs. Reviewing these logs might provide more insight into what is causing the backups to fail.

    Please try these steps and let us know if the issue persists.

    Best regards,

    Thread Starter wildnaturalspirit

    (@wildnaturalspirit)

    Thank you very much for the extended explanations. I will check and come back to your advices.

    Plugin Support BackWPUp Support

    (@saranshwpm)

    Hello,

    Since we haven’t received a follow-up from you, we’ll be closing this thread for now. If you have further questions or need assistance, please feel free to reopen this ticket at any time.

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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