Backups not working

  • Resolved Ukela Michael

    (@ukelamichael)


    8 years, 4 months ago

    Backups are not working in general. At first I thought it was just an issue with scheduled backups but even when I try to manually backup it still doesn’t work.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi,

    What happens when you attempt to take a backup? Do you receive any error messages, or does the backup simply fail to start?

    It doesn’t work for me either.
    I’m using my own host. I tested and the only thing it retrieved back was another plugin that I deleted. I uploaded an image, changed a page AFTER the backup, then tried to restore and they are still there. I was planning to buy the solution but how can I trust?

    Thread Starter Ukela Michael

    (@ukelamichael)

    Scheduled backups do not work. Manual backups start but never complete. I usually do not recieve error messages, the backup just stops.

    Thread Starter Ukela Michael

    (@ukelamichael)

    Also backing up puts too much work on the server. It causes the website to become extremely slow when the process is going on.

    Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi @ukelamichael,

    Please could you send us a copy of the backup log for the latest failed manual backup?
    This log should be available from the Existing Backups tab of the UpdraftPlus settings page.

    The contents will be too long to post here directly, but you can use an online service such as Pastebin, and post the link here.

    @danielribas1984 To avoid confusion, please could you open a new thread?

Viewing 5 replies - 1 through 5 (of 5 total)
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