Backups not saved

  • Usually, the plugins works great. However, sometimes it’s getting really ugly. I use it on 150+ websites. The configuration is on all sites the same. Backups are triggered via EasyCron and saved on an external server via FTP. In EasyCron all backups were triggered successfully. I haven’ been sent any error notifications. However, on one site I have a severe issue. Instead of 60 backups of data and database (each 30 backups) only 6 are on the server. I can’t see any pattern. Some backups are 12 months old, some only a couple of days. Triggering the EasyCron cronjob manually results in successful backups.

    What could be the problem?

    Can we somehow monitor successfull backups without sending for each and every backup a success email? This would result in 300 emails PER DAY. ??

    Thank you!

    • This topic was modified 2 years, 2 months ago by cutu234.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    Hello @cutu234
    Maybe you could give us BWU log of sites that got issues so I can check ^^
    About the 2 nd question, you can set the job only send email when there is an error in your job -> Log Files -> tick “Send email with log only when errors occur during job execution.”
    I hope my answer could help ^^

    Thread Starter cutu234

    (@cutu234)

    Hi,
    as I said, there are not errors. I’ve just found out that the external link changed. I have no idea why. Originally it was:

    /wp-cron.php?_nonce=76c2f06c&backwpup_run=runext&jobid=1

    Now it is:

    /wp-cron.php?_nonce&backwpup_run=runext&jobid=1

    Of course, this can’t work. I’m pretty sure that nobody touched the configuration. Any ideas?

    Thanks, Mike

    Thread Starter cutu234

    (@cutu234)

    I’ve just found out that ALL customer sites stopped working from September, 13. All links has changed. Last update of Backwpup was on September, 9. What could have caused this? This is a major issue, since I have to change hundreds of Easycron links manually. This will take hours. Not funny!

    Mike

    • This reply was modified 2 years, 1 month ago by cutu234.
    • This reply was modified 2 years, 1 month ago by cutu234.
    Thread Starter cutu234

    (@cutu234)

    An answer would be very much appreciated here. It is extremely unlikely that this issue is caused on my site. I did NOT change 150 customer sites without knowing it. ??

    Unfortunately, this is a pattern with Backwpup. It works most of the time wonderfully. But now and then an issue will need A LOT of time-consuming work.

    At least, let me know how to proceed. The backups are still not working. I really don’t want to change 300 cronjobs for nothing.

    Thank you!

    • This reply was modified 2 years, 1 month ago by cutu234.
    • This reply was modified 2 years, 1 month ago by cutu234.
    Thread Starter cutu234

    (@cutu234)

    I am really disappointed. There is clearly something wrong on your side, and ALL backup jobs on 150+ customer sites stopped working. Why don’t you answer my really simple question? I mean, I really did my job, didn’t I? I just want to know whether I have to change all cronjob urls.

    • This reply was modified 2 years, 1 month ago by cutu234.
Viewing 5 replies - 1 through 5 (of 5 total)
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