Backups not completing

  • Resolved drizzle

    (@drizzle)


    4 years, 9 months ago

    Hi,

    Backups are no longer completing or uploading to Google Drive. Any help would be appreciated.

    Last backup attempt log: log

    Thank you

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  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    The log shows:
    “1139.540 (0) Binary zip: error (code: 9 – look it up in the Diagnostics section of the zip manual at https://infozip.sourceforge.net/FAQ.html#error-codes for interpretation… and also check that your hosting account quota is not full)”

    The error shows that your disk space quota is already full. Please can you check on that? Make sure there is more than enough space for the backup files.

    And also could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb save your settings and run a new process.

    If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Regards,
    Bryle

Viewing 1 replies (of 1 total)
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