Backups have been continuous

Hi,

To help us work out the cause of your problem, can you please send us a copy of the full backup log?
This can be found in the UpdraftPlus Existing Backups tab. The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

Kind Regards,

Bryle

Due to the privacy content in the log, I have already sent an attachment to [email protected].

Hi,

Unfortunately, due to WordPress forum rules, we are not allowed to offer support for the free plugin there. Sending logs to our support desk is prohibited. If you don’t want us to see your URL, just do a find and replace and replace the site name with something like mysite.

I am a paying user. I have already contacted you through the paid technical support channel, hoping that you will handle it as soon as possible.

Hi,

If you are a paying customer then according to WP rules we cannot offer support here. We will continue this through our paid support channels.