Backups and Restores are not working

  • Resolved clayza

    (@clayza)


    7 months ago

    Good Day

    Please assist I have noticed that backups are not uploading to the Google Drive even when I run the backup manually it processes and completes but if I go look in the folder for that website the file does not exist. This has come about in the last few updates which is a huge bug…..

    Second of all if I do a file backup and download the backup file I cant restore it just hungs on unpacking archive.. Never goes any further. Checking the logs there is huge number of warnings and there seems to be a fatal error. Looks like the plugin is broken with a lot of errors going on.

    Please can you advise as I need this to be working as it is our go to for all our clients and very worrying if we dont have any backups.

    HP Fatal error: Uncaught TypeError: fseek(): Argument #2 ($offset) must be of type int, string given

    Seems the issue is in place since the file naming structure changed from https://www.domain.com to www-domain-com but even changing the folder name and matching it in the setting changes nothing and still no files saving.

    • This topic was modified 7 months ago by clayza.
    • This topic was modified 7 months ago by clayza.
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  • Thread Starter clayza

    (@clayza)

    Seems the issue is in place since the file naming structure changed from https://www.domain.com to www-domain-com but even changing the folder name and matching it in the setting changes nothing and still no files saving.

    Thread Starter clayza

    (@clayza)

    All resolved through premium support. Thank you.

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