Backup went wrong

  • Resolved petgeeknl

    (@petgeeknl)


    3 years, 6 months ago

    Hello , I wish someone could help me !

    I do a weekly backup from my website and I had to restore it today.

    After I followed everystep like this video ( https://www.youtube.com/watch?v=psV1Yu-RZ1E ) and used my latest weekly backup.

    When it got restored the website was totally wrecked. All plugins were gone, the design is not how it should be and I am desperatly looking for a way to fix it.

    Can someone please assist me.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    To help us work out the cause of your problem, can you please send us a copy of the restoration log only?
    You can find this log in the ‘wp-content/updraft’ directory of your site via FTP.
    You can send the log file and copy the contents into an online tool (such as https://pastebin.com/ )

    Regards,
    Bryle

    Thread Starter petgeeknl

    (@petgeeknl)

    Hello , THankyou for your reply.

    I have the code on a TXT file but I do not know how to upload it.

    because I had 7days backup , i took an older one and that one seems fine, so for now It is fixed and will do the minor changes again.

    If you still would like the TXT file, please let me know how to upload it

    Thanks for the support !

    Kind regards,
    Elroy
    Petgeek.nl

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    You will need to post in a cloud storage or online tools like Dropbox or Pastebin, and post the link here.

    Thanks,
    Bryle

Viewing 3 replies - 1 through 3 (of 3 total)
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